Truck Rental in Paramus, NJ

“Mr. Fernandez is a very professional and friendly guy. His customer service was topnotch, and the equipment, well maintained!!!

'Will surely use his services again and refer him to my friends 🧡”

“Super helpful and friendly staff, especially Lenny. He was excellent, professional, and very friendly. He helped us resolve an issue quickly and efficiently, providing outstanding support and professionalism throughout the process. Highly recommended!”

“I rented a truck. It was a truck that was in great fantastic condition. Maybe 2 years old. That's one thing I like about Penske. Also, I do not recommend bringing a dog, Lucas found his spot in the middle in between the seats. He didn't go on the long trip with me. He just went and picked the truck up.”

“This is an extremely dependable Avis/Budget location. The operator, Lenny, and his team are extremely hands-on. My cars are always ready, clean, and ready to go. In any situation where I had concerns about my vehicle, they were always addressed and often times I received a different vehicle for greater peace of mind. There are other Avis locations closer to me, but I trust them and go out of my way so I know I will have a great experience. This is the difference when it comes to independently run, local shops.

Also, if I can make a comment about others' posts about discourteous customer service, everyone has a right to their opinion (except keep the unkind personal comments to yourself). It is a very active location and there are cars coming in and out regularly. A parking lot full of cars does not automatically mean they are available, as they could be reserved already. That's not on Lenny and his team. And they cannot control the condition of the cars when they are returned, which means they will not put an unsafe or unsatisfactory vehicle back into circulation (like so often happens at corporate, airport locations). I want to deal with an operator like that. I would always choose to deal with a straight shooter vs someone trying to manage me, but that's just me.”

“I wish I could give this location a much higher rating! After experiencing a rough few days with my whole family getting sick and my vehicle breaking down on the way to RI right after Christmas, this location was beyond exceptional with helping me out and getting me on my way. I forgot to get the gentleman's name that assisted me but he was patient, kind, and understanding even though I felt like I was through hell and back. I will definitely be back whenever I'm in the area even if it's just to say hello. They truly set the the example of what customer service is.”