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February 2024 by Tara Sammartino
I had the MOST AMAZING salesperson Hatice- she provided exceptional customer service at this Victoria’s Secret. I’m thrilled I stopped in and met her - Hatice was beyond helpful and set me up with the correct sizing, even provided a sizing consultation! If you visit this location see HATICE!! You will be happy you did!!
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November 2023 by Sundus Qureshi
Such a great store with amazing staff. I believe one of the manager’s name was Amela- she was so nice and greeted me as soon as I walked in, made great conversation, and was able to find exactly what I was looking for!!
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November 2023 by samir kamel
The staff there is very nice and very helpful
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August 2023 by Liz Gizelle Rodriguez
Organized, inviting, and the staff was so sweet and helpful.
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August 2023 by Gloria Cho Jung
The workers here are incredibly rude and need a lesson in customer service. We had several of them counting down the minutes till closing to us, literally yelling "5 minutes, 2 minutes" to us, not allowing us to use the fitting room and telling us to use the mirror behind a shelf when asked where the mirror was. I could not believe how rude they could treat customers and never want to return again.
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July 2023 by Nader Ebraheem
Very bad customer service, they need training and how to speak to customer, specially the Hispanic mail manager that didn’t want to give me his name, might be Carlos.I checked some reviews below and it seems like a lot of people complain about a rude guy in the store, why Victoria secret is not doing anything about it?
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May 2023 by Jill Cerya
The people that work there and they do sizing and floor help are so insensitive to the privacy and want to help my young teens to find their items. Making inappropriate remarks about a young womans larger breast cup size is disgusting. Size the child, and help her find what she needs. Instead, without even trying, they said they didn't have her size and told her to go to Torrid. They had the young girl in tears. My other teen found her size very easily.My other teen girl is thinner and was harrassed by 3 female employees that swimsuits wouldn't look good on her.How do you keep customers coming back? Do the opposite of what the employees of this store did. I know help is scarce, but this attitude towards customers who are the ones who shop there and keep these stores open should be treated with good customer service skills, especially with major brands closing stores nationwide. Will never return or recommend this location store to anyone ever. If I had nothing to lose, I would go to the store in person, but it's 100% not worth anymore time from me than writing this review.
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March 2023 by Lucy D
Went up to a man working there and he was rude so I went to ask a different worker he followed me and came at me in a rude way. Bad customer service and need to retrain there staff how to approach people and not make them feel uncomfortable
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February 2023 by NYCCONDO NYC (Luxury Properties NY & NJ)
We had the best experience shopping at this location. Thanks to the awesome ladies, you can ask for a fitting to find the perfect sexy style for your figure. Don't forget to visit during the Valentine’s Day’s Sale ❤️?
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February 2023 by NYCCONDO NYC
We had the best experience shopping at this location. Thanks to the awesome ladies, you can ask for a fitting to find the perfect sexy style for your figure. Don't forget to visit during the Valentine’s Day’s Sale ❤️?
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October 2022 by Al Lugo
Worker would not leave me alone when I said "I am good". Over 5 times than proceeded to hover over me and explaining each bra and panty like I never bought underwear before. It felt terrible that it felt like I was being watched that I was plotting to steal or something. Walked out and would have bought a bra and panty set that I finally found after searching 3 stores for if I could just shop in peace. Please corporate stop training your workers to harass customers, if they do not need the help than walk away to a customer that needs it.
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May 2022 by Alicia Lugo
Worker would not leave me alone when I said "I am good". Over 5 times than proceeded to hover over me and explaining each bra and panty like I never bought underwear before. It felt terrible that it felt like I was being watched that I was plotting to steal or something. Walked out and would have bought a bra and panty set that I finally found after searching 3 stores for if I could just shop in peace. Please corporate stop training your workers to harass customers, if they do not need the help than walk away to a customer that needs it.
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May 2022 by Ellen Grodin
Love there cloths. Very different things to get. Beautiful stuff!!
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April 2022 by Sara Lubel
First time I enjoyed buying bra’sAsk for Hatis she was wonderful. VS are lucky to have her. So patience and professional!
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April 2022 by The Critical J.
This store is always clean and the staff is usually nice to you. For a small store they seem to have everything that it's normal size stores normally have. They are also not cramping things in and they run many discounts
