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September 2025 by Hailey Ballester
bad customer service
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July 2025 by J Kim
had VERY uncomfortable experience today
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June 2025 by Nabil Midani
Waiting for a long time to return 2 items
They should be more organized and have more cash registers
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June 2025 by Yaiza Gómez
employees with the worst attitude ever. kindly asked for a pick up order and i didn’t receive a single word back in the entire process. i’m sorry you have to work i guess.
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May 2025 by Mariela Santana
terrible service, the staff over there is terrible and rude wish i could give 0 stars Zara should be stricter over who they hire
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May 2025 by Enid Cruz
Love their clothing
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April 2025 by ND
Bring your own shopping bag.. or get charged 10 cents for it lol.
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March 2025 by Anna Ustinovich
Lord help us. Trying to buy anything in here is not for the weak. You have to hunt down the associates, that are casually on FaceTime on the selling floor during work hours, and if you ask for something from the back, and then you wait for 15 or more minutes, and ask again, you get “it takes awhile”. We all know customer service doesn’t exist at Zara, and that’s why the retention is basically a revolving door. That’s why it’s easier to shop online than in person.
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February 2025 by Jen Santos
Worst customer service at this location. Everyone always has an attitude and the place is a mess. Every time I go (which is hardly ever the last few months) reminds me of why I no longer shop at Zara.
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February 2025 by Armine Hakobyan
Horrible experience… the company is not prioritizing customer service even though it makes billions of dollars in profit. They hire low quality staff and don’t train them. Employees do not know basic rules of decency, respect and politeness… they seem to be victims of TikTok , they are aggressive and impulsive, when talking to customethey are making rude comments as if they are in social media and not in real world..
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February 2025 by uliana sh
Greta store , but too many people and lines are crazy on Saturdays
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December 2024 by madz lopez
poor management, their attitudes are disgusting and they don’t care about customers or their employees. I always loved coming to this zara location but recently from what ive been seeing, poor management and horrible attitudes towards customers and employees!!
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September 2024 by yira Rivera
My store forever
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September 2024 by Emily Bendana
Do not shop at these stores. You cannot make exchanges. Im stuck with clothes that do not fit my kids!!!
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August 2024 by J
Terrible management, many items are one-time use. Which makes them more expensive than a designer items in the end of the day.
So you get what you pay for. Think about that.
