-
April 2024 by Alison N.
Suggestion!! Staples maybe you should put a sign on the door paying customers not welcome Or warning "Staff too busy to be curtious. I came here Monday 4/8 10:30 am to do a quick print job as my printer is not working. I can't explain how awkward I felt asking for help. There was issues with the printers any hoots I was there for an hou. I decided to go back today Saturday 4/13/25 maybe someone different would be working, happily to see this was the case. Disappointingly same attitude and the staff in the printing area had no problem showing me to my face that they didn't care that I needed help, in fact said we are too busy yet there was only two other customers in the store. I dont think I need to explain the whole story as I'm sure lots more people have had the same experience probably why the store has no customers. I thrive on positivity so lesson is dont Go where you know you're not welcome.
-
February 2024 by Lady B
I always come here to either return stuff for amazon or purchase anything I need. The staff is friendly and I am in and out without issue.
-
February 2024 by Dave G
Anyone who enters this store immediately asks themselves, “why is this place still in business?” It’s a total throwback to 1992 except that no one is in the store except the one person in front of you on line who is trying to pay for her 4 sheets of paper and scotch candy with a check while asking for a price check on both.You go here when you are desperate and can’t wait 24 hours for Amazon to deliver your product for half the price. I walked out in disgust tonight as usual leaving my potential purchases on line, on the ground at the register because they are short staffed. Staples will be a distant memory soon just as I predicted that of sears not long ago.
-
February 2024 by Jirakal Lee
If I could I would give 10 STARS solely based on our experience at the printing shop! James and Francesca literally saved our day! Thanks to them we were able to printout table seating, baby shower games and other activities. They were so incredibly helpful and they helped ensure I got the best pricing for everything. Also the store is fully stocked and we were able to get everything we need right in the store, ie acrylic holders for sign, poster boards etc. We can’t recommend this Staples enough! Thanks again James and Francesca!
-
February 2024 by John Greco
Fantastic, unbelievable. being a local resident for many years. Staples here in Park Ridge is just a breath of fresh air. it's always clean well stocked, But what really shines is the employees. . They are kind, friendly, knowledgeable and if they don't know something. They go above and beyond to find the answer for you.. 2 thumbs up, keep it up, guys. It's greatly appreciated!!
-
February 2024 by Jeri L.
If I could I would give 10 STARS solely based on our experience at the printing shop! James and Francesca literally saved our day! Thanks to them we were able to printout table seating, baby shower games and other activities. They were so incredibly helpful and they helped ensure I got the best pricing for everything. Also the store is fully stocked and we were able to get everything we need right in the store, ie acrylic holders for sign, poster boards etc. We can't recommend this Staples enough! Thanks again James and Francesca!
-
December 2023 by Kassia and Josh
I needed a huge poster printed and packaged carefully for traveling and Jenny from printing and marketing did such a good job making sure everything was taken care of! Ty Jenny for going above and beyond and for your sincere wishes!
-
October 2023 by Mansi Modi
The Amazon return center Clark was very rude. She made me wait until she finished her job. She also took a phone call while I was still waiting.Then she had no manners and not kind while she was talking to me. She took care of other customer and made me wait.I would not recommend this store to anyone!
-
August 2023 by Frank White
The entire Printing TEAM is amazing , Jenny , Chris, James and anyone else I may forget.Always attentive always going over and beyond .Great place to get printing and office items done, and have supplies while you work and or wait .
-
July 2023 by Francis Forte
I used their printing service. I uploaded my files from Dropbox onto the staples website. This was the first time i have ever done something like this but the website was very easy to navigate. I was able to pick color or b/w and paper quality for my printing job as well as pay for the order online. The job was done faster than i had expected and i was able to pick it up from the store. The copies were neatly packaged in a nice box with a handle. Well done Staples!
-
June 2023 by Robert Scott
The print shop needs mass oversight and lacks any management (Mecca Mastropoalo ). The last time I went to staples the middle manager felt so bad for all the unnecessary time wasted (in the print shop) he did the job himself and gave it to me for free. This time the store manager didn't want to manage, wasted even more time and was clearly confused herself! All that had to be done was file+print for 3 pages LOL, And I even supplied the paper. Staples HQ PLEASE HELP!!!
-
May 2023 by Elia Migenes
My senior mother went to this store today to fax some papers. She asked for help because they have new machines and she couldn’t figure out how to use them. The lady at the fax area told her that she doesn’t have time to help her that she has to figure it out. She was unprofessional and rude. Worst customer service. Two people in the print / fax area and non of them help my mom to fax. Even when she spent $15 and still the fax sis t go through. I wouldn’t recommend this staple. Go to UPS to help instead. They were helpful and faced the papers with no problem. HORRIBLE SERVICE!!
-
March 2023 by Hannah B.
Place is super understaffed. Probably wage issues. Spoke to nobody the entire time I was inside, then waited at the completely unmanned checkout area. A few employees were at the printing but nobody to help me pay. Eventually I just gave up and left. I can imagine this would allow theft! Not a great experience.
-
February 2023 by Melissa Schatz
Raul was amazing yesterday. We were looking for a new printer for our home office. He explained the difference between them all and gave us his recommendation. He went above and beyond as far as customer service goes. So happy to see this at one of my local stores. Highly recommend going to Staples in Park Ridge!
-
December 2022 by Ban Colmam
Bought tech support but it’s useless!!!Stay away from buying there promises