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March 2024 by Kristi McFadden
Personally had a wonderful experience dealing with this location. Kevin went above and beyond to help me with a rather frustrating situation. Kudos to the team here.
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December 2023 by Amy Scheidecker
Had the absolute best experience renting here! The staff was SO friendly and car was spotless
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October 2023 by Coolerthansteven
Every time I come here I always have a positive experience, the people that work at this location are consistently as helpful as possible. The service here is always expedient and copacetic.
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August 2023 by AM Alias El Paisita
AvisBudget group under Larry D Deshon was a great company CEO and true leader. But now is under a new CEO who just mismanages a great company. With Underpaid employees, overwhelmed and overworked employees. 1000% unhappy work force. Horrible customer service longer lines. Company is going in the wrong direction under its new top management. I saw ? in the news ABG Boston logan employees went on strike they want to give them less benefits for hard working families that new ceo cares little about the hard work force. Like many CEO’S in America just make your millions and retire rich. Smooooshhh???? what a disgrace you people should move on and let some one else who cares run that company and not let it go down the drain.
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July 2023 by Michael
Welcome to a rental car company with inefficient methods & phone reps that are unwilling to forward to feedback/complaints. I gain the Avis/Budget group feels as though they are perfect & do not need to hear what the customer experience is like
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March 2023 by Benjamin Bakas
I've been renting vehicles from Kevin for over 10 years. He always provides me with consistent service and reliable vehicles. Recently, he called me to remind me to pick up my vehicle as I had completely forgotten. He is the best! Two thumbs up!
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September 2022 by Dave Hunt
This is my go to place to rent a car. The staff is very friendly and helpful. The cars are always clean and well maintained. I've never had an issue renting from here. Would recommend to anyone.
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August 2022 by Gary Rogg
The Avis at 379 Parsippany Rd. Is THE ABSOLUTELY BEST AVIS RENTAL STATION TO USE!!! It is all because of the staff KEVIN & CHRISTINE are AMAZING!!! Not only are they professionals at their job but go BEYOND the scope of customer service…. I will not USE ANY OTHER RENTAL CARS THEN THE AVIS ABOVE MENTIONED. After a stressful day with fights, the add a smile to my face every time! They TRULY CARE IN FINDING WHAT YOU NEED AT THE BEST PRICE POSSIBLE & do it with such curtsy. I hope who owns this Avis/Budget rental location knows that Kevin is the only reason I Uber from Newark Airport instead. Of picking up a car at the airport & get it at this Parsippany location is because I’m treated like family & given Frist class service EVERY MONTH I RENT. You do not find service that they provide in any other rental locations….. Pj Bruno
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August 2022 by Bob Morris
I rent all the time from them. Always very professional and respectful of your time.
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July 2022 by Bruce A.
Don't believe what the guy in Mumbai tells you!!! I rented a car for an 11pm pickup at Savannah airport. My flight was delayed and was told someone would wait for me. I ended up sleeping on the chair by the Avis counter until they opened at 7am the next morning because by the time I arrived, they were closed and I couldn't get a taxi, Uber or Lyft and no hotel vacancies. Unacceptable for a 65 year old. Ruined my vacation. And they didn't even offer to give me a deal or refund or anything!
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July 2022 by Pushpendra Arora
Worst customer service, rude employees, you need to properly train your employees on how to treat customers
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May 2022 by Eric Wood
Literally said we have cars but they are not clean. I guess they don't want business
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May 2022 by Copper
I often rent a car from them, it's very convenient.
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March 2022 by Santosh
Very good experience every time rented car from here. Kevin is very helpful, I always got super clean cars and they also upgrade for free when available.
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March 2022 by Santosh Dabholkar
Very good experience every time rented car from here. Kevin is very helpful, I always got super clean cars and they also upgrade for free when available.