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January 2024 by Jennifer S.
I moved from Doha, Qatar to Pensacola, Florida USA. At first I was a little suspicious of all shipping companies in Qatar, "Universal Relocations" included. This company really did a good job. My shipping took longer to arrive than expected but I got everything and Mohammed and his team did great. I was worried something bad was going to happen with customs or tracking once my shipment got to the USA but the company assured me that everything was ok and provided me information. Everything was packed well. They made a special box to ship a painting that I wanted to take with me and it worked out well. They were the cheapest quote I could find and I was not disappointed. Thank you team in Doha!
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December 2023 by Monika S.
these people are thieves our all expensive item are lost they never pickup the call not even their insurance person ill rather give them ZERO rating unfortunately one star is the minimum rating
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December 2023 by Jorge G.
An International move that went bad. They packed my two bicycles in front of me, loaded them into their truck and never arrived at final destination. They stated that because it was not annotated in the manifest they were not responsible for it. While I explained to their service center what occurred and that it was their responsibility to annotate the bikes in the manifest before loading them into the their truck, they never reimbursed me for the "apparent" loss of my bikes. I would not recommend this company to anyone. They are only good at sending payment reminders.
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December 2023 by Osama Guirguis
I stored my NJ house contents with them they forced me to a vey expensive insurance company at the end they delivered it after one year to Florida as requested but unfortunately broken bed broken pool table din-at bench broken my expensive mattresses dirty black actually many things were scratched and now I’m getting nothing from this insuranceStay away I regret it
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November 2023 by Joshua W.
Scam artists. Shabazz the dispatcher told drivers not to unpack (or so they said). I ended up giving drivers (Duane and Martin) $ 100 each. Then when I called to complain they refused to pick up the phone.
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November 2023 by Shruthi Nagarajiah
The mere thought of relocating from one residence to another can be quite stressful, particularly in my case, as I had to move to a different country. However, I am pleased to share that my moving experience was exceptionally positive, right from the initial encounter with the sales team, led by Richard, to the delightful communication with our movers.Universal Relocation demonstrated remarkable organization and excellent communication throughout the entire process. They proved to be a pleasure to work with, in stark contrast to some other moving companies. They meticulously adhered to their established timeline and streamlined the entire process, ensuring clarity in terms of costs and logistical details.The team responsible for collecting and transporting our belongings was not only efficient but also exceptionally polite and professional. They took great care in wrapping, tagging, handling paperwork, and maintaining open lines of communication. Their flexibility with regard to shipment timelines, as well as their thorough communication on customs and container-related information, stood out as noteworthy aspects of their service.I wholeheartedly recommend Universal Relocation to anyone contemplating an international move or shipment. With their seamless and pleasant process, they are sure to exceed expectations at every stage of the shipment process.
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November 2023 by Maureen Cram
Universal Relocations were the delivery agents for our household goods sent to the USA from South Africa. They were extremely attentive and we were kept informed at all times of our upcoming delivery. Our items were delivered today and our delivery guys (Mukesh and Martin) could not have been better. They were friendly, organized and unfazed by our driveway. They unpacked all the items we wanted them to and I highly recommend them and UR for the services we used.
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November 2023 by SUMANTA PANJA
They are the best in NJ.Both Reagan and Krishna are Super proactive and very responsive in all aspects.Highly recommend Universal Relocations for both International and domestic move.
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October 2023 by Rahul Reddy
I had an exceptional experience with universal relocations shipping organization, and Richard, their employee, was truly outstanding. The delivery was prompt, and Richard's professionalism and courtesy made the process seamless. I highly recommend their services for their efficiency and excellent customer service.
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October 2023 by Hanuma C.
Universal Relocations is very professional company, their prices are very competitive and on time. I used their service to ship things from USA to India. Sales representative Richard Maben helped me from start to delivery. I am happy with their service and recommend to friends.
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October 2023 by Nirav Soni
Chose Universal for my relocation requirement from US to India. Best Decision. Richard and his team delivered on all fronts. From being accessible to all queries before delivery day, guidance on packing, picking up the boxes and delivering it at home. The boxes and all things inside came intact. Thanks Richard Maben and Universal Team. Highly Recommend them.
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September 2023 by Jugal Majethia
We sought the services of Universal relocations for our move from Dallas (USA) to Pune(India).In Dallas, Satya was very responsive in answering questions we had around the process, cost and do’s/don’t. Our shipment was picked up from our home in Dallas and delivered to our home in Pune.The whole process was seamless and the experience was stress free. We were kept updated on a weekly basis for the status of our shipment and the expected date for its arrival in India. When cleared thru customs, Sini from Universal did a great job coordinating the delivery in India. We were provided live tracking of the truck carrying our goods as well as contact info of the driver i case we needed to coordinate the drop off. The driver Ismail and the moving staff were very careful while offloading the shipment.It took approximately 100 days for the shipment to reached Pune after it was picked up in Dallas.Not to mention, the cost of services are explained upfront (no hidden charges) and are fair/reasonable/competitive. They accept online/UPI payments so the payment process is seamless.Universal relocations were very professional and would highly recommend them if you need similar services. ⭐️⭐️⭐️⭐️⭐️
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September 2023 by Monalisa Das
We booked a full container to move from Dallas to Kolkata. Initially US sales team seemed to be very professional but the problem started during the packing. They used a not-so-good packing team and they had no clue about the timing estimate. So day 1 they packed extremely well but only achieved roughly 60%. The next day the container was supposed to come at 11 am and it was on time. So they literally packed the remaining 40% in 2 hours and it was terrible packing. Since they didn't have time, they didn't even open the dresser drawers and they packed it with the stuff inside and naturally a lot of small things were damaged for which there was no point in claiming insurance. But the bigger problem was that because of this during the assembling in India it was a treasure hunt for small parts like furniture legs, screws etc. and i can't blame India team for that. We literally had to open all the boxes in a hurry as you can imagine how 6 unloaders will do with your boxes when they are on a strict time.Second issue was I was always told that it would take 60-70 days and finally it took 96 days. we had to pay extra 1 month rent as well as Airbnb because of this. I was told and can understand if they have no control on the shipping schedule but at least they should have given an estimate which is more realistic, based on their huge experience.Third and very important, port duty which is a huge amount and actually we ended up paying same as customs duty, was not explicitly told to us. I agree it was written in a document that it's excluded and it MIGHT BE (mind that) applicable but it was a pretty huge cost.Also, I wasn't told that in India, furniture is NOT assembled on the day of delivering but a day later. So, that was an additional stress, when you are thinking that finally you can sleep on your bed but you can't.So, in a nutshell, if you are using them, be ready for extra money, huge stress and delay of more than month.
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August 2023 by Cindy M.
I found the Company to be connection to fraud activity. I have reported Universal Relocations Inc to the authorities and they are being investigate for fraud. Do not send your tractor to Universal Relocations to Haul any freight, you will not be paid for the move.
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August 2023 by Hema Mohan
We used Universal Relocations to move our household goods from India to the United States. They were very efficient and professional in their service.The office team in India prepared the paperwork in detail and sent the ground crew to pack the items on the scheduled day.The ground crew came on time, worked quickly and efficiently, bringing in very good packaging materials and cataloged them precisely.The office staff both, in India and the US were in touch with us with constant updates.It was a smooth passage through Customs at the sea port.The goods arrived at our doorstep in a truck. The ground crew worked quickly and efficiently, unpacking, putting the items in place. They put together items that were dismantled for easy transportation, and cleared all the packaging material, leaving the house, neat and clean.The entire transfer of goods was done within the time frame.We are extremely pleased with Universal Relocations and highly recommend using them.
