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December 2023 by Brenda T.
If you love your pet, please DO NOT TAKE HIM HERE. My dog was misdiagnosed two years ago. They treated my dog for a skin condition. Their philosophy is let's prescribe meds and see what happens. I've heard this for the past three months. Took my boy to Marsh Vet Hospital in Verona. One look at him and the doctor said "your dog had Canine Parvovirus". He gave my boy a thorough examination and said his immune system is compromised. If caught earlier he could have been saved. My boy suffered badly for the past three months. Now he's DEAD. If you LOVE your pet, please find another vet.
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November 2023 by Dean H.
I've been taking my dog here for several years. Staff is very friendly. I brought my dog for a checkup visit today that included a Bordetella vaccine and heartwarm/tick disease test. We did the same exact visit one year ago on 11/8/22 and the cost has increased by 38%! Last year the total was $265 and this year it was $365. That's quite a big jump in one year. Here's the breakdown from 2022 to 2023:Exam: 107.50 to 129.00 -- 20% increaseBordetella: 41.80 to 61.20 -- 48% increaseHW/Tick Test: 129.95 to 216.00 -- 66% increaseI understand businesses are also impacted by inflation, but these increases are out of line. Is it really necessary to fleece pet owners like this? Seems excessive and greedy. I feel bad for people that have more than one animal. Costs are going to really add up. What a shame.Update: I sent an email to them as suggested, but no one has called me yet. Seems like everyone gets the same canned reply.Update 2: 12/6/23 - waited almost a month and still no one called. Went in to visit the office again to speak with a manager and got an assistant supervisor. I expressed my concerns and the reply I got was that I am lucky because the office only had 2 price increases this year, while one of their other offices had three. Essentially, the explanation I received was that it's due to inflation. Two price hikes in 1 year? Totally out of line. How does the cost of a common vaccine go up 48% in one year? Absurd! Time to look for another vet.
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October 2023 by Al S.
Rutherford hospital has become a joke since being taken over by VCA. They no longer keep animals overnight for treatment, so the cat I brought in which had a broke leg, and needed to be fix, left largely untreated. Avoid any hospital managed by VCA its just corrporate greed. VCA clearly does not care if an animal is in pain or can be treated for a management problem such as a broken leg. any vet working for them should be ashamed
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July 2023 by Richard rejhon
Great service. Staff very friendly
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June 2023 by Diana Lynn
i just want to thank the staff that helped me and my family during such a difficult time ?
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May 2023 by Kateryna S.
THIS IS THE BEST PLACE I've been to with my pet. Very tactful staff. I am very pleased with the service and the fact that my animal was helped not for all the money in the world! And it's cool. Dr. Beber and his assistant were great.
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March 2023 by Ralph C.
I normally do not put reviews, but if you love your pet and you don't want him close to dying and getting charged overprice, stay away from this place.My dog has been healthy all his 13 years, took him for an exam / consultation (120.60) a rabies shot (59.50), they suggested the DA2P-Pv Vaccine (77.65), which I foolishly agreed since we are planning to travel overseas, was there for over an hour, I work from home so had limited time and needed to get back home after my hour break.My dog seemed fine, he pooped normal at the vet office, but then he threw up a yellow liquid and that's when the doctor said that he should stay "to keep an eye on him" and that the vaccine may had giving him a bad reaction.I again foolishly agreed. Left him there at 2:45PM, I then get a phone call at 3PM at my home office from the vet stating that my dog is in bad shape and that they needed to administer IV Catheter Peripheral (68.00) and Anesthesia (82.00) and lastly another charge for Pre/Post Vaccine Reaction 29.10 (what a crock)Long story short ended up paying 437.65, I honestly do not see anything wrong with my dog, he is running, eating, playing like he always does, there is no proof that they administered anesthesia and all the other things they added in my bill.I know we are going through a financial crisis, (Thanks Joe Biden)But that doesn't give you the right to rip people off, I am too affected by this terrible economy, but whatever, it is what it is.Folks stay away from this place! If your dog/pet needs a rabies shot check your hometown website some towns provide free rabies shots for local residents.
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February 2023 by Friends of The Secaucus Animal Shelter
brought in a feral stray cat that was obviously hit by a car and was suffering...the receptionist went in back to advise Dr the cat was in a recycling bin and I was requesting the cat be pts for the condition of it Dr never came out but told the receptionist " we can't help" I advised them that although this was not my cat I would be willing to pay to help this poor cat be out of misery...they refused and did nothing horrible heartless place....think twice before you use them
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July 2022 by Brenda I.
One of my dogs, Lucy, just had her annual checkup and vaccinations. I can't say enough positive comments. Dr. Casey Hoskin is the best vet ever. She took time to thoroughly examine my pet and asked about any changes I might be concerned over, which was good since there was a problem. The vet techs are also great - concerned and helpful. And the front office staff was pleasant as well. Very good experience. BTW, I drive an hour to get to RAH and I never mind because of the experience. Brenda I.
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February 2022 by Kait Mazoh
the staff is so knowledgeable and caring!!
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January 2022 by Malek F.
Absolutely impossible for this place to ever squeeze a client in. They schedule 40 min slots for exams that take 10-15 minutes. A wellness exam never takes longer than 10-15 minutes. Make sure you get your monies worth and ask EVERY question and get your 40 minutes
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December 2021 by Marcelo R.
Our first visit was amazing! Easy to make an appointment and our doctor was incredible.
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December 2021 by Kevin K.
Start off by saying the office staff is absolutely wonderful, very sweet and very welcoming The vet techs are also amazing especially christine and Katie The main review is for Dr Vokal she has been absolutely wonderful since my dog has been diagnosed with IVDD. She also performs acupuncture on her as well. Not only does she treat the dog but she follows up and actually cares. He bedside manner is wonderful and it really makes a difference. Unfortunately I have seen her many time in the past few months due to multiple episodes with my dog including, seizures, back pain, exams, acupuncture, and so on but other then having to pay a bill at the end of the visit this is such a huge improvement to my other vet that I used to go to. I have a few vets between my house and Rutherford but I wouldn't dare go anywhere else at this point. I'm grateful that Katie referred me to this place. I will be going here for all my future and current animals from here on out as long as the same staff is still working there. Also the place is always clean as it should be being a medical environment. My last vet was always unprepared, unprofessional and not as sanitary once the main person retired. So again, I'm grateful for everything the staff has done for me so far in Rutherford and hopefully they can help get my dog through these times. And if not at least I know she was getting the best care possible.
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August 2021 by KellyAnn Kwiatek
my most recent visit was with Dr Tancredi and I have to say, it was a great visit... she listened to everything I had to say, offered compassion, advice and meds. set my Ferfer up for a KLaser treatment and was so reassuring. I also appreciated the hospital calling a few days later for a followup and to wish us good luck at VOSM this week.
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August 2021 by Vinnie M.
I was taking my dog there since I adopted her back in 2012 I took my dog in there a few years ago because every time she peed she was peeing blood. They gave me an estimate and estimate of $649 for tests well being that I love my dog so much of course I had it done I had it done by the time they got done that 649 ended up costing me $1100 Meanwhile I was out of work and they would not work out any type of payment plan and it turned out to be that she just needed antibiotics because she had a urinary track infection they had put that poor dog through x-rays sticking her with needles to get urine and blood turns out She had a urinary tract infection and only needed antibiotics I ended up switching to parkview animal hospital. How do you make a $500 mistake in the price So I take her to parkview animal hospital and would only use Rutherford animal hospital if it was an absolute emergency because for a quarter of the price this vet seems to do a lot better
