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March 2024 by ABIMAEL SEDENO
Terrible service
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January 2024 by Elizabeth V.
TLDR: Drive thru wait was long, workers don’t understand or speak English well, got given the wrong order, and then couldn’t get a refund.First, this was the longest time I’ve ever spent in a BK drive thru line. Second, I pull up to pay and then notice the order on the receipt was incorrect, tried to explain it wasn’t my order but 2 of the workers insisted it was and it was my fault because they repeated the order back before coming up to the window which isn’t true, they start talking Spanish to each other which might explain why there was a mishap. Since it was sandwich I don’t like I asked for a refund but they said they couldn’t do that because it’s what I ordered and they wouldn’t throw it out or give it someone else (don’t know why since I never touched the bag or it’s contents) so then I asked for my order on top of this order and they said they couldn’t do that either and to come back the next day to order it??? What? Never had this experience at any BK location and the worst drive thru experience.
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December 2023 by Maria Angelica Ortiz Cortes
Bad service, I was waiting 20 min drive thru … awful
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December 2023 by farot mélissa
Thanks to the team last night, I received my tray very quickly!
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December 2023 by Daniel GomeZ
Waited 20 mins for my food. Manager said drive thru is more important than in side orders. So I get my food and everything was cold like actually cold my onion rings my chicken sandwiches and whopper. And I paid 24$ for this. This is not
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December 2023 by chaka MB
It's a good place to eat ??
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December 2023 by Dolores Medina
This place has really went downhill. Burger King was never the best but at least they used to produce some quality food. I ordered food via doordash and it arrived barely warm, the fries had no salt, and the sandwich was smushed together and sloppy. There's a reason why Burger King can't compete with the other fast food brands anymore. Its clear to me that they just stopped caring.
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October 2023 by Luis Martinez
Needs renovations asap. The bathroom needs regular maintenance as well as major renovations.
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September 2023 by T Brown
Always love this place , chill eat and
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September 2023 by Alex Park
Wasted 16 here WednesdayAsked for the whopper well done, it was still pinkI got the stomach flu immediately
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August 2023 by Tomasz Wolosik
This place has NO WORKING bathroom. I was denied entry to bathroom. Its is illegal and unsanitary to not provide bathroom to patrons. Place shd be shut down. Passaic Cty Health dpt will def visit this BK for am F note. Stay tuned!
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August 2023 by Marc Gosiker
Every single order placed on doordash and uber eats has been wrong. Reading doesn’t seem to come easy to these
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July 2023 by Jony Cortes (ZiN)
The food has always been great. It's the employees that make me not want to come back. Everytime I order there's always something missing and the employees make it worse by ignoring you and giving you attitude when you go ask for what missing in your order.
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June 2023 by Takis
Very nasty food bad customer service don’t eat from this place ?????
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June 2023 by arturo c
Very bad customer service dirty food ?