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November 2023 by Aixia Burstiner
The most horrible experience. It started fine with a phone call with David and closed the deal. What I didn't know is that they store your items in a warehouse and you won't have access personally to your items, on top of that they charge for you to ask an employee to go and get your items if you are in need of something. Plus a $200/hour charge! Very disappointed! The customer service Lady is terrible to deal with. She didn't even let you talk. She needs some training in dealing with customers. The guys didn't know how to put the items in the unit! Everything was a mess! Stay away from them!
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November 2023 by Freddrica Fuentes
Being quoted one price and then more than doubled when I received services. The lack of communication is ridiculous, I was told one thing but another happened. For example, I was told that I could use cash app to pay for items but come to find out I could not. This is very disappointing and very frustrating when I was quoted $1500 and I end up paying 5600. That is outrageous. As far as the movers go, they were fine give they were pretty good. I will give the movers a 4 1/2 five stars but the company the people reaching out quoting I would definitely give them a -10. Why have someone come up from New Jersey to upstate New York just to go back to Rhode Island? I couldn’t get my delivery until the next day. I thought it was same-day delivery. It’s ridiculous
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November 2023 by Alanna
10/31/23This is the second time we used them. The first time they charged us $1,200 for carrying two beds, dressers and the heavier things. This time, they charged my parents $1,000 saying they only have 3 hours to load and unload. They did not help carry anything else but ONE bed, dresser, couch, fridge and stove. They didn’t help with the coffee table, boxes, tv stands. Unfair treatment to my parents. Please if you can get services from someone else please do! & they ended up charging my dad $1,200 for around 7 items. This is very unfair. My dad is 72 and my mom 55, so careless about helping people and all worry about the money!
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October 2023 by A “Nightman” D
My family moved with Century moving for the 3rd time. I wish i could leave 3 seperate reviews for everyone to see and understand how valuable this business is to the community. From start to end, my expectations were met and even surpassed. I put some pics from 2nd and 3rd move. Most likely 4th is on the way and guess what , without hesitation i will choose them
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October 2023 by Anthony Santos
Where do I start? I had an urgent move that suddenly came up due to a job transfer. I searched the web for a moving company and couldn’t get anyone to call back until I called Century Moving. My call was immediately answered by a professional office staff. I went over the details and told them the urgency. The lady in the office set me up with an appointment the same day. I received a call from their representative Zeek, he advised me that he could actually come out an hour earlier than schedule to look over my home and get me a quote.I was very thankful for his prompt service and more than fair quote. He gave me one on the spot. He supplied all of the boxes, bubble wrap, moving blankets and more importantly the professional labor to come to my home, work with my wife and I and pack our contents into boxes. They labeled them by room and similar item types. They provided wardrobe boxes. They promptly loaded all of our things into their trucks and left off to our new home.We stayed in a hotel overnight as they had to drive 10 hours to our new place. The following day we met up at our new home. While the kids played in the backyard on the swing set (we asked them to set this up first), my wife and I worked with their crew leader to go over which rooms were which.The crew worked to reassemble the furniture. And help us get our boxes to each room. They had a few extra people there that day as per our request to help us get the kitchen set up. Their guys worked around our cleaning crew and put everything away as my wife pointed and clicked (lol).Within 72 hours we were out of one home and into our new home. The staff went above and behind by breaking down all of the boxes, tied them up and placed them in our garage so we could recycle them. They put all the paper from wrapping glass items as well as the bubble wrap into garbage bags for us and offered to dump them at their dumpster.All in all, we could not be more impressed as this was our 3rd career oriented move of an entire family and this was the easiest of all. Without Zeek of Century Moving, this would have been a disaster. He is a master of what he does.From our family to yours, thank you for going the extra mile (well 578 miles to be exact) to make this as painless as possible. If we every need or anyone we know needs a moving crew, we will 1000% recommend you from coast to coast.
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October 2023 by Hilary Bluestein-Lyons
BAIT AND SWITCH!! I would have been better off buying entirely new furniture and clothing, rather than have this company move my stuff. They charged more than double than what they originally quoted. They gave me an estimate over the phone, then another estimate when they assessed my items, and then charged me far more than that once my items were on the truck. This was totally illegal. But I was moving across the country, had to be out of my apartment that day, and all of my belongings were already on their truck. Then, the day before they were set to deliver my items, they charged me more money to move my belongings onto a smaller truck. This was an arbitrary fee. They damaged some of my personal items and also a wall when moving the washer and dryer. Their claims company offered me $12. Yes, $12. All told it cost me an additional $3500 more a they told me. They are a scam! Please, DM me if you are interested in forming a class action suit against them.You’re joking about trying to contact me, right??? I left multiple messages and sent a letter from my attorney and have gotten no response. I will now have to file a claim in court. I will most certainly win many thousands of dollars, because you have broken the law. I wouldn’t be surprised if your business license is taken away.
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October 2023 by Jessica Norton
From the day of pick up we had a feeling this company would be an issue. My family including our two year old were completely out of our belongings for over two weeks. They charged us for so many things we didn’t even have. We were quoted and then our price went up over 2k. They would call and tell us one day then call and say it won’t be for another week. There is no communication with the drivers. Once they finally showed up, almost all of our boxes were crushed, our totes were smashed, our vacuum sealed bags were destroyed and covered in tape. It’s pretty clear they don’t care about your stuff. We found some of our belongings in the middle of the drive way after they left. When they arrived at 9:00 PM. We asked if they could please keep the noise down because our son was sleeping. That was disregarded and one of them was loud on his phone the entire time. I saw one bad review and I brushed it off. I’m not one to write reviews but I’m hoping this will deter anyone from using this service.
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August 2023 by Yacine Alexander
⭐⭐⭐⭐⭐ I recently had the pleasure of using Century Moving Services for my relocation, and I couldn’t be happier with the experience. From start to finish, their team demonstrated exceptional professionalism, efficiency, and attention to detail. The movers were punctual, courteous, and handled my belongings with the utmost care. The whole process was seamless, and they made a potentially stressful situation incredibly smooth. I highly recommend Century Moving Services to anyone in need of a reliable and trustworthy moving company. Their dedication to customer satisfaction truly sets them apart! ⭐⭐⭐⭐⭐
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August 2023 by Shelli C.
I've never left a review, but these folks were SO bad I felt compelled to warn others away. I've moved a lot over the years, and this is BY FAR the worst experience I have had. I specifically asked them if they could deliver my items within a specific time period, and they said "yes, no problem." Then, they delivered over 2 weeks late. And so much of my stuff was broken. Whenever I called, they told me what they thought I wanted to hear - lying the whole time - and changed their story when I called them on their lies. Everything else the other reviewers say about this company is true - they are horrible!
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August 2023 by Esmeralda G
Stars are for your contract! Sorry, to disappoint Century Moving Services! You did move me to Texas!!! That 1st post did pertain to your office, it was posted in May 2023. The booking agent took care of explaining all the details. I WAS NOT HAPPY. My original price was $1763.00 on day of move your guy charged $2400.00 with balance of $345.00!!! We were left with no choice! It was like a gunshot kind of wedding deal!!! (GUN TO HEAD...) PAY OR CANCEL MOVE!!!The good thing was the guys that delivered my things in Texas did a GREAT job! They were courteous and very professional. GREAT ATTITUDE for 100plus weather that day.
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August 2023 by Yeaasen Mooktadeer
BEWARE BEWARE BEWARE. SCAMMER ALERT. PLEASE DO NOT BOOK THIS COMPANY. I'm 100% positive all the other reviews are fabricated. If you are deciding between moving companies, please go with the other one. I don't have my furniture, I am at a huge loss in terms of time and money. They charged me $3,500 more than our agreed upon price. Not only that, but I also had to call the police because one of their workers threatened us with a box knife. The police confiscated their knife. Ultimately, they took our items back and are holding them hostage. I would rather lose all my furniture than deal with this company. Not only are they just woefully unprofessional, they are also reckless, dangerous, and fraudulent. Will be reporting to Better Business Bureau and whatever other departments so in the future, other customers do not face the same encounter as me and my family.
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July 2023 by thomascott concannon
Moved from Maine to Florida. Packers in Maine did an exceptional job, however when furniture and goods were transferred to another truck in NJ, care wasn’t present. The furnishings arrived in Florida with substantial amounts of damage. Not simply scratches, but a few pieces virtually smashed. Live and learn: if choosing this route, get a lot of insurance.
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June 2023 by Baby Pink Jeans
Me & my family moved from NY to Florida with these scammers. The price quoted went up drastically from $4k to 10k on the day of delivery and they didn’t take everything. They say they don’t take fluids however what about paintings, clothes, furniture, dishes, ETC that was left behind??? Once our stuff arrived they didn’t want to unload even though we paid extra for them to unload and unpack, and the only thing they put back together was our king size bed and they didn’t complete it. All of the screws to our furniture was missing and there was no unboxing nor help with clean up. Then they kept questioning my husband about how he can afford the house that we bought and being really shady. A lot of things are missing and broken. They even threatened my husband with a box cutter if he complained. Very unprofessional choose another company. We filed a claim in which they took forever to respond to and after all of that only want to reimburse us $93 for the damages. Items damaged included an expensive tv monitor, office desk, & toddler bed just to name a few. Moving with this company was a major headache that I wouldn’t want anyone to go through. Please save your mental health and go with a company that you someone you know used or that has top top reviews &&&&&&& read the contract and what they would be liable for with regards to reimbursement if damage occurs.
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June 2023 by Elinor Cohen
I highly recommend century movers. They are super professional and on time. They arrived at my house, packed everything up, moved my things to my new house, unpacked and out the furniture back together in 4 hours. Nothing was damaged, they were very careful and always asked me if they are putting things in the right place and if the furniture looked ok. It was a smooth move - and I’ve used quite a few moving companies - but. It like this. Thank you, Century, for taking such good care of my belongings.
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June 2023 by Beard & Stache
** 5/22/2023 I just noticed I placed this review on the wrong company 3 years ago. This is actual company I should’ve left the review on..**Was referred to this company through a family friend who used them twice. I decided to have them move my family from NJ to NC and I couldn't be happier. The quoting process was very simple and very fast. Tim, who was my sales rep, guided me through every last detail of the moving process. The crew was A+ and very very professional. We took advantage of the Express Shipping and had our items delivered in 3 days. I told Tim that if they do a good job, that I will refer them to anyone who needs movers. Great job and thanks for all the help.
