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November 2023 by Raúl González
Today, like so many days, I arrived at this Chase headquarters and Cinthya, a very kind girl with spectacular charisma, helped me. I would like that whenever I get here, everyone would have her good vibes and kindness. The other girls are great too, but this one is very special. Professional kind and very very efficient Thank you ?Cinthya”
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October 2023 by Adrian Orozco
There always seems to be a line of 20 people and only 2 tellers no matter what the time of day is.
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September 2023 by Lo So
This is outrageous how dirty this chase is from the handles of the door to the cleanliness of the atm machines …this bank continues to serve several towns especially since the branch in wallington shut down ..this bank serves our community and several others and is treated with the less regard , it is easily accessible and it’s just a sight for sore eyes to say the least …sad sad sad
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July 2023 by Candido Alvarado
Poor customer service l will close my account with chase bank manager can not even take my payment will never come back to passaic to chase bank
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November 2022 by Osman Alcantara
Their outside ATM is never working, what is the point of having ATM in main when is not working… just fix it and don’t waste people time
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July 2022 by Google user
The Worst Chase Branch ever. I just was there trying to pay my credit so I walked in waiting my turn and then the security ask me to step outside ,eventhoug there were enough space inside, I told her in a nice way that it is too cold outside and only few people inside. But she insist to walk outside, I told her no. Then the Branch manager came \"JL\" and start screaming at me and told me to step outside because we have roles says no more 2 person inside I told her I don't see this rule? And there is enough space inside. Then she closed the bank door and said no one coming in until I go outside and she threatening me by calling the police to kick me outside. I'm putting this complain to the heights level of Chase Bank and if necessary will file a legal claim because they refuse serving a customer and threatening me.
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May 2022 by Carlos Aguilar
worst chase bank, no customer services, forget it about making a phone call, they never answer, i will give one star since there is no less rating
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February 2022 by Mayra Mayra
Terrible place they don’t even help ?
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December 2021 by Abdulkader Baereqdar
The Worst Chase Branch ever.I just was there trying to pay my credit so I walked in waiting my turn and then the security ask me to step outside ,eventhoug there were enough space inside, I told her in a nice way that it is too cold outside and only few people inside. But she insist to walk outside, I told her no. Then the Branch manager came "JL" and start screaming at me and told me to step outside because we have roles says no more 2 person inside I told her I don't see this rule? And there is enough space inside.Then she closed the bank door and said no one coming in until I go outside and she threatening me by calling the police to kick me outside.I'm putting this complain to the heights level of Chase Bank and if necessary will file a legal claim because they refuse serving a customer and threatening me.
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December 2021 by Ines Galarza
Tha mananger DO NO HELP They deactivate the card to an 68 yeas old man because the pasaporte was expired. No reson... Now no money for rent till he gets a new passport.
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December 2021 by Smitson Silva
Place is a joke. Plan on closing my account before the end of the year.
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October 2020 by Albairis Pena
WORST CUSTOMER SERVICE EVER!!!! The parents of these ladies at this branch did not teach them manners, and apparently Chase did not teach them good customer service skills.! It’s sad that the residents of Passaic have to go out of town to open new accounts in order to receive decent service...Needless to say I will not be returning or recommending anyone visits this branch. If I could give it 0 stars I would.
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July 2019 by MJT ROOFING
I actually really like this branch.
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January 2019 by Sana Naseem
Worst service. Make you wait on line without telling you if they can or cannot help you with your request. Then, after finally being helped you realize this whole time they actually can't** help you. Waste of time. Completely unhelpful. Avoid branch.
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November 2018 by Sho & Sho B
Old style banking which not good for the modern life style .
