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January 2024 by Anne P.
My husband was attending a conference in Midtown, one he has been exhibiting at for 20 years, and wanted a cake to have in his booth to celebrate his retirement. I ordered a 1/2 sheet cake from the WH Bakery with just 48 hours notice. Chocolate cake with chocolate mousse filling, and white frosting. It was yummy!
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November 2023 by Diana S.
Don't like this Whole Foods. The limes are labeled Persian labels instead of just Mexico. The cantaloupes are labeled incorrectly. All the produce is mislabeled. Is the worst WholeFoods in New York City. I traveled to WholeFoods as far as Brooklyn for labeled produce in Spanish.
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November 2023 by Jahnavi U.
Stopped by the store today to pick up a couple of things. I've been to the mall at Columbus Circle before but didn't know there was a Whole Foods Market. They had a great selection of flower bouquets and were on sale so I picked up 2 bouquets for myself. Aren't they so pretty? The store was bustling with people today. I used the self checkout option and the line moved relatively quickly. This location is pretty big compared to the other locations I've visited. They fall desserts like pumpkin pies and other pastries. Ambiance - it was a very busy in the store today. I wouldn't mind stopping by again if I'm in the area. I'll try to avoid Saturday afternoon rush next time.
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September 2023 by Kathryn L.
Been shopping here since it first opened.Pros:Produce is very well pricedThe cheese selection is quite extensiveGreat location in Columbus CircleCheery seating area in case you would like to sit Amazon drop off locationGreat store hours-- they open early and close lateSeafood department is excellentCons:Just wish they had a more extensive variety of items to choose fromSome of the goods are very priceyGlad this store is in my neighborhood
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September 2023 by Manasa A.
Located inside the deutsche bank center,this whole foods is in a perfect location to pickup stuff for your picnic in then central park or a quick lunch during week days .It has all the grocery and also a butcher which is a huge plus for fresh cut meatsThe hot bar has a great selection of foods.Sushi bat with chefs preparing onsite.They have a bakery eith great selection.The recent increase in hot-bar prices made it impossible to get a decent lunch under 15$.Workers are efficient .They have long checkout and self checkout lines during lunch times though.I see a few homeless people in the cafe every now and then.Hope they improve that.
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September 2023 by Lillian S.
Lately could not find Kefir 365. Also fish is not exactly fresh - eyes are cloudy. We were told beef tongues are no longer available. Vendors sell them to someplace else. Upset.
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July 2023 by Orest S.
I was a bit disappointed when realised that there's no wine in that location. Also, the place is usually crowded. But in general a regular Whole Foods store.
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February 2023 by Joe K.
I visited this Whole Foods while staying nearby for business. FYI it's not on the street level but take the escalator down after entering the Columbus shopping center. It's very hectic inside and not really laid out like a normal WFs or any supermarket outside of NYC. That made navigation a bit difficult. However I found the salad bar area fairly quickly. Pretty straightforward options here. However I was quite surprised at the very limited amount of prepared plant based options. Specifically plant based prepared "meats", wings etc. they had a few options but being NYC I figured I would find a lot. I did not.The checkout was managed chaos. Self checkout had many lanes, and a queue. No big deal there. However I needed some approval for my items which took time. Far too much time. Hence the star deduction.
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December 2022 by Carol L.
This, Whole Foods is right by Central Park. It's in the middle of everything. It's a great store to get just about anything you need at a decent price. They have salad bars, hot food buffet's, Pizza, many types of hot food for purchase and a sitting area for eating. They also have all your other great natural alternatives that you can't find in any other stores such as all natural Chapstick or unscented, all natural body soap, shampoo, etc. in addition, they carry organic produce. The store was clean. The employees were friendly. The front mall presentation is beautiful at Christmas time. This whole foods is inside a mall like area.
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June 2022 by Gayle G.
The original "Whole Foods" at Columbus Circle(NYC) was wonderful but since Amazon took it over it is absolutely terrible! Shelves are not fully stocked and if you see an item high up and dare to ask an employee to help they give you a dirty look. There are a few really nice people still left... but by and large it's new minimum wage employees who are rude and totally unhelpful. Thankfully they now have self-scanning checkout stations that help customers to not have to deal with rude employees all the time. For now their produce is fine but not so much with meat and seafood. What a shame!!
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June 2022 by Vittorio B.
I used to shop here years ago and have been back a few times recently now that they have self checkout machines. I find the current layout confusing, particularly in terms of where things are located and could not find a number of items as a result. I came here looking for skin oil and was surprised to see that said products were scattered about in at least two different aisles. The self-checkout line for some reason was blocked off, which led to quite a few people thinking the entire self checkout area was closed (it was not) and a long line of people waiting to be handled by cashiers. I realized that the self-checkout machines were actually open and went to those, otherwise I would've been in line for a good 30 minutes. Customer service here leaves a lot to be desired. Surly service.
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May 2022 by Kirk O.
This is a typical Whole Foods store except it's crammed into a small basement location of an office tower. Exterior signage is terrible - unless you knew it's here you'd never find it. Signage inside is even worse. I was yelled at by a horrible employee for "shopping wrong" - apparently I was supposed to just know that I wasn't allowed to use the self-serve registers without first walking through all the high margin service departments. I called her rude and she exploded on me. I wouldn't return to this store unless truly desperate.
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May 2022 by Cuthbert W.
The Whole Foods at Columbus Circle has the nastiest cashier staff I have ever encountered in a NYC supermarket. I had a particularly bad experience there earlier this week. The Service Desk staff didn't seem to care, when I tried to report it; and the website doesn't seem to have a place for complaints. P.S. I appreciate that Whole Foods posted a link to their site, but I do not find that site conducive to complaints. It's very cumbersome and seems to discourage complaints. So here's my story. I shop at Whole Foods/Columbus Circle/NYC regularly. A week or so ago, I wanted to purchase an appealing-looking bread from their bread case. It was in the bottom compartment in the case, but I could see it was good value: $3.50. When I was at checkout, the cashier couldn't find the bread in her card which has photos of all the breads, to discern price. I told her it was $3.50, but, rather than just accepting that (which I guess I understand), she called over another cashier. When he couldn't find the price on the card, he told me quite rudely that I was supposed to get the name of the bread from the label. He demanded that I go back to the case (some distance away) and get him the name of the bread. I just said, "forget about the bread." The way these two cashiers addressed me was unbelievably rude from the start. I assume (though I can't be sure of this), that they merely sent the bread back to its case, after I had handled it! This is not the only lack of proper courtesy that I've witnessed toward customers, at that Whole Foods. (Once I got yelled at because I placed my basket on the wrong side of the cashier I was summoned to.) I understand and appreciate that these are stressful times. But I live between Whole Foods and Trader Joe's 72nd Street/Broadway, where staff is trained in courtesy and patience, and where the pressure on them seems far greater than at Whole Foods. I am a Prime member and not overly sensitive, but I do expect a certain level of courtesy and professionalism.
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May 2022 by Jonathan L.
Whole Foods in Columbus Circle has a large special display of Kerrygold Kilaree cheese full of approximately 1-pound bricks. The labeling on the cheese shows that each brick has 4 grams of fat, no saturated fat, and 210 calories. According to the Kerrygold website, the actual values per brick are 144 grams of fat, 96 grams of saturated fat, and 1,760 calories. The difference Is clearly great enough that someone on a restricted diet for age, obesity, cholesterol level or heart disease could carefully select this cheese based on the nutritional information provided and then immediately keel over dead after eating the fattiest they've ever had in their entire lives. I took the time to point out the mistake to a Whole Foods employee, explained the situation very clearly, and even showed them proof. They said they would definitely relabel the cheese. Imagine my surprise when I visited again days later and found the same display advertising the same falsehoods. Bad form, Whole Foods.
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April 2022 by Lisander Cabrera
Best mini bodega ever no cap