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April 2023 by Ryanavian Perez
Very good attention. Very friendly staff. I recommend this location.
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March 2023 by Freddy Taleno
(Translated by Google) Excellent service I recommend this local metro(Original)Excelent servicio recomiendo este local de metro
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October 2022 by Google user
Worse metro store to go to. BEWARE THEY STEAL!! The girls that work there have a bad attitude the employee Paola is very rude. My husband went to purchase a phone they told him the price of the phone was $130 but the real price was $50. When he checked his receipt they had charged $32 for a screen protector and $23 for a case that he had to go pick up the following week. My husband was never asked if he wanted to purchase the case or screen protector he thought he was only paying for the phone. We asked for a refund of the case because the screen protector was already on the phone PAOLA very rude said that they can’t refund anything I told her the receipt says we have 14 days or let me speak to a manager of course manager is never there. After her giving attitude and saying don’t give me attitude or I don’t give your money back and I quote she said “don’t give me attitude cuz I’m a bigger GONORRHEA y PERRA que tu” very disrespectful. She Made us wait like 20 mins for the refund and told my husband I’m going to write a note in your account of what happen now. It was a terrible experience so unprofessional to charge customers for items without even asking if they want it. They need to be more professional and stop stealing. You can see on the receipt that the phone cost $50 and the extra charges of the case and screen protector that my husband never asked for. Hopefully this can help other people not get robbed especially in this economy where some people don’t have extra money just laying around.
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April 2022 by Laura Ruiz
Worse metro store to go to. BEWARE THEY STEAL!! The girls that work there have a bad attitude the employee Paola is very rude. My husband went to purchase a phone they told him the price of the phone was $130 but the real price was $50. When he checked his receipt they had charged $32 for a screen protector and $23 for a case that he had to go pick up the following week. My husband was never asked if he wanted to purchase the case or screen protector he thought he was only paying for the phone. We asked for a refund of the case because the screen protector was already on the phone PAOLA very rude said that they can’t refund anything I told her the receipt says we have 14 days or let me speak to a manager of course manager is never there. After her giving attitude and saying don’t give me attitude or I don’t give your money back and I quote she said “don’t give me attitude cuz I’m a bigger GONORRHEA y PERRA que tu” very disrespectful. She Made us wait like 20 mins for the refund and told my husband I’m going to write a note in your account of what happen now. It was a terrible experience so unprofessional to charge customers for items without even asking if they want it. They need to be more professional and stop stealing. You can see on the receipt that the phone cost $50 and the extra charges of the case and screen protector that my husband never asked for. Hopefully this can help other people not get robbed especially in this economy where some people don’t have extra money just laying around.
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March 2021 by pedro pedroo
(Translated by Google) A week and days ago I got a cellular alcatel in the Sumer subway and main av in passaic, nj it does not work for me to receive calls via Bluetooth, the calls are lost and distorted, I went to claim and they told me to go to the main subway that is on the main av in passaic nj almost near the monrroe st pense they would solve my problem in some way but they told me that I had to buy another bluethoo and that that was no longer their problem, do not buy cellular Marka alkatel they are bad, and If you are going to have a business of buying cell phones but the service, do not go to the place that I mention as they do not solve anything, it is a friend's advice and spread the word.(Original)Hase una semana y dias obtube un cellular alcatel en metro de Sumer y main av en passaic, nj no me funciona para recibir llamadas via Bluetooth, se Pierde y se distorciona la llamadas, fui a reclamar y me dijeron que vaya a la principal de metro que queda en la main av en passaic nj casi cerca de la monrroe st pense me solucionarian de algun modo mi problema pero me dijeron que tenia que comprarme otro bluethoo y que ese ya no era su problema, no compren cellular Marka alkatel son malos, y si van a haser negocio de compra de celulares mas el servicio no vayan Al Lugar que Les mencione ya que no te solucionan nada, es un consejo de amigo y pasen la voz.
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August 2020 by Danny Ferreira
Heres its what i think the staff there are very nice when they trying to sale you a device but when you're trying to get a explanation of you bill or a refund are very annoying and rude. And always say in come back later when my manager comes back. The manager never is there.??????
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February 2020 by Jiminchu
Employees have a very bad attitude. An ex employee that I happen to run into in the store said that a costumer had very ugly clothes and looks like she’s wearing rags. That’s not the way they should behave. Hire people that know how to act like human beings.
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January 2019 by Moving Pro
Horrible customer service. Phone is busy all day.
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November 2018 by Mike Andrson
Best deal in town friendly girls they know a lot about phones I really like it it better then other stores around I highly recommend u can enjoy Google one and Amazon prime it best deal ever
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November 2018 by Brittney Martinez
Excellent customer service and amazing deals and rep Angie she very helpful help me to setup my new phone transfer data from my old phone
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November 2018 by Alison Parker
I like metro with new amazing plan
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November 2018 by Noah Hall
Best service in town I had the pleasure to attended by saribel she went above and beyond to satisfied my service needs and as a customer at recommended to anyone
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November 2018 by William Varges
Nice people rep help me understand new plans Amazon prime and Google one
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November 2018 by Liam Smith
Create service will definitely come back here
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November 2018 by Wael Sire
Very friendly employees and great customer service
