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December 2023 by John Carney
DO NOT HIRE THIS COMPANY, the original review was removed!!!!! in which stayed for a few years. We used this company QUALITY EXPRESS VAN LINES HORRIBLE !!!!! these two companies work together. Rep. BOB at Quality Express is despicable so is Moses at Moving Express Modern day CONS!!!!! Robbed us of THOUSANDS in fees. Please get a company that will give a PHYSICAL WRITTEN estimate go over the details too. We find it VERY strange that the original review was REMOVED, we have reviews that are older than this one from 2020. I thought they didn't remove reviews STRANGE. Hope this does not get remove too. Wish i could give NO STARS!!!!
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December 2023 by Sohani Khan
I never write reviews but this company is awful. Avoid if you want a smooth move. The "broker" who quoted us told us it would cost HALF of what the ultimately charged. This movers showed up and were rude to me when I expressed my surprise at the upcharge. They said they will charge me extra for my mirror and tv. I ended up leaving those behind. They charge extra for each flight of stairs. Even after I sent the zelle payment, the owner called right away and demanded the movers charge me more money. Basically, these people are scam artists. I forget to mention, I waited five hours at the destination for the movers to get here. Never once did they call and give an ETA. We kept calling for an update.
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September 2023 by Quyen Tran
They were by far the best workers I have ever seen. They were on time, wrapped my furniture, and were very polite and courteous. When they unwrapped my furniture nothing was damaged. We would recommend them..!!!!
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September 2023 by Jacob Varient
They took great care of us. Courteous, responsive and honest. They knew what they were doing, worked hard the entire time, and took care of our possessions. All of our stuff arrived in perfect shape and the crew had a great system for checking off every single item on the list. Great job, guys having a good work
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September 2023 by Thuý Nguyen
They were prompt, thorough and informative about every step of our move. I chose it due to both the price and professionalism. I would highly recommend them to anyone..!!!
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September 2023 by Quynh Quang
I thought that the estimate and final charge were very fair. I was pleasantly surprised at how smoothly everything went and how helpful everyone was. I would definitely use them again it so nice and awesome well good work
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September 2023 by Gjj Fvht
I can't say enough about how professional and courteous they were. Everything arrived in good condition. They arrived early. We will be coming back to them whenever we need a move again.!!
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September 2023 by Northeastern Husky
Company was contracted through a 3rd party vendor (don't ever use Only Vans they are a scam). During the move multiple items were broken, boxes labeled fragile were crushed, and the very expensive painting they packed was ruined because it was not done correctly. Truck was not filled to top so we paid for empty space. We were not provided any instructions on how things needed to be packed and the overall communication was not good. Both pickup and unloading were delayed and we only found out because we called them multiple times- both office and driver. When paperwork had to be signed there was no explanation of what was being signed and the lead rushed us through it. Overall a nightmare experience and trying to get in touch now has been impossible. You're better off packing and moving yourself.
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August 2023 by Terrance Kline
Wow this moving truck hit my mailbox! There is a rental house across the street from mine. I went to confront the guys and they denied hitting it. You will be getting a call from me Monday!
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August 2023 by James Welch
A 5 stars to these guys! I couldn't be happier with the service provided at such a competitive rate. They started immediately. They were polite, considerate and careful with my things
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August 2023 by Rebecca Co
This company has irresponsible drivers that throw caution to the wind while driving. I was within inches of being hit from behind and almost run off the road as a truck with Moving Express and Storage from Passaic (sign on door) accelerated through the right lane almost causing more accidents as vehicles were merging. Tried calling the company and cannot get a real person on the phone. Completely unprofessional drivers. Looking through reviews seems they are all recent and within hours, if not days of each other.Edit: photo from Dash camMost definitely did call and left a message.
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August 2023 by Tristen Smith
Avoid this company AT ALL COSTS!! Probably the worst experience I've had with a company. Period.Where do I start? They basically lied to my elderly mother, who was moving out of state. They told her they would move all of her stuff and quoted her with a price.The movers showed up 6 hours late on the day of the move. They came in and were quick to tell my mother that to move all of her stuff it would cost 4x what she was quoted.One of the movers admitted that this happens all the time. I think the company does this on purpose because at that point you are basically stuck and have to pay the extra amount.My mom ended up just throwing out a bunch of furniture because she couldn't afford it. The driver and movers were rude to us and basically made us feel like idiots .They initially told my mother on the phone that the delivery would take 5 business days. The driver who picked everything up told us 21 business days. Big difference there!!! It actually ended up being around 10 business days for delivery.My mom paid with check for the initial payment. Upon delivery she was told she cannot use a check. It has to be in cash or Venmo. They would not take a check, credit or debit card. Here is an elderly woman being asked to pay with Venmo. Get the f out of here. What a joke. I ended up just paying with my Venmo.The movers who unloaded the furniture were at least nice and respectful. But my mom's TV was completely destroyed and one of her boxes were missing.So despite all of the nonsense they couldn't even do their job correctly, which is to move stuff.Avoid avoid avoid. You've been warned
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August 2023 by Joanne Zang
My personal items where picked up in Virginia on June 21st and was to be delivered in Florida on July 1st. I was told to contact dispatch which I did, mailbox is full no one has returned my calls . I'm filling a police report against this company
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July 2023 by Giordana Kahwage Anaissi
They were knowledgeable and experienced, making the entire process seamless and stress-free. They were also incredibly friendly and helpful, going above and beyond to ensure all of my belongings were safely transported and unloaded in my new home
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July 2023 by Ross Nelson
The pricing for this moving company was very fair and transparent. There were no hidden fees or surprises, and I felt like I was getting great value for my money. I was never once worried I was going to be overcharged.
