-
December 2023 by venus fly
This place is the worst! I place my order for almost $1500 they sent the wrong merchandise. They were supposed to send me the right merchandise, I have been calling them so many time of the day one Spanish lady answered the calls she’s horribly rude. Sometimes other guys pick up the phone and just hung up the call every time I call.They still haven’t delivered the correct merchandise and it’s been more then two weeks. They took full money from me at the time of placing the order. This how they do business. Don’t get any furniture from here. They will take your money charge you 7% tax plus and 150 delivery. After paying everything the job is not done on time.
-
December 2023 by Shck T.
Extremely Disappointing Experience with Passaic Discount Furniture Store Date: December 4, 2023 It has been exactly 20 days since I made a purchase at Passaic Discount Furniture Store, and the experience has been nothing short of a nightmare. On November 14, 2023, I bought furniture from this store with the promise of next-day delivery. Yet, as of today, I have received nothing. The level of customer service has been abysmal. I have called them multiple times, only to be met with a barrage of false promises. Each time I reach out, they assure me they will call back, but they never do. Their conduct over the phone ranges from nonchalant to outright rude, with instances of the call being abruptly cut off. The most frustrating episode occurred last week. They asked me to stay at home on a Saturday, December 2nd, 2023, promising delivery. I canceled all my appointments and waited, but they failed to show up or even communicate any delay. This lack of professionalism and respect for customers' time is unacceptable. I am extremely dissatisfied with Passaic Discount Furniture Store. Their failure to fulfill their commitment, coupled with poor customer service, reflects a total disregard for customer satisfaction. I strongly advise against purchasing from this store. Their actions have caused not only inconvenience but also a profound lack of trust in their business practices. Up to today, December 4 2023, I have not received any of my furniture yet!!!
-
November 2023 by Berry R.
Toilet store they force and lie you to buy something promising that it we'll be delivered in a week then after that week they tell you that it's gonna take 3 months to be delivered because it's from China and if you ask for a refund they have this go to lie that they always use saying that they call you but you won't answer your phone because they need to put you on a list for you to get that item first??? Shouldn't customers that pay in full that day be on a list already??? and that's there excuse for a refund??? WHY LIE and PROMISE delivery dates and then make up CRAZY STUPID EXCUSES if it's like that then why have a problem with refunds especially if the item never even left China the owner is gonna get his karma when he least expects it
-
November 2023 by Anna Saginashvili
The selection and the price are amazing. My family has been shopping here for many years.
-
November 2023 by Renata Sampayo
Amazing customer service! Frank thank you !
-
November 2023 by John Mistretta
Great Pricing just bought a bed frame today. Really really good.
-
November 2023 by Sharon Sampayo
I loved my furniture!! Great quality and great prices. Exactly what I was looking for!
-
October 2023 by Habbouba Best
I have Voucher they hold on to me like a glue they didn’t let me go. They sold me things on the book what I saw on the book I like after they get the money they said they don’t have it and it’s not easy to get it. America doesn’t do it no more I have to choose something from display otherwise I cannot get the money back, All the furniture is super ugly and they have no price tags on them. They are thieves they rip you off any time you ask them for something they hit you with very high price. I am stuck with them because they are holding my money I cannot go nowhere except I have to buy from them. If you have voucher go anywhere else they are liars.
-
October 2023 by Jerod Jackson
Awesome service very helpfuluis was excellent helped my wife and i find the perfect living room set and dining set thank you very much
-
September 2023 by Cindy Park
The owner is so nasty and rude. I will never go to this place. Very bad customer service.
-
August 2023 by Michelle's MindCast
I was just walking in to look at furniture to get any ideas. I did not want to purchase anything but for some reason the guy followed me around the entire store when I told him I was just looking. Made me feel really uncomfortable. If I said I was just looking, I will come to you and ask you for help.
-
August 2023 by Catherine Champagne
I went in for barstools and I can’t stop coming back! Me and my boyfriend came in and we were instantly treated like family. The main guy and his son are very helpful and nice. We got offered water when we were there and they brought out my king bed already to be loaded into the truck. They have a lot of cool and nice pieces at a great price! Make sure to go in and check them out, you won’t regret it!
-
August 2023 by Catherine C.
When looking for a king bed and bar stools for our new apartment we were able to find exactly what we needed. Everyone was super nice and helpful. Nothing was wrong with any of my items, and they look great and fit perfectly in our new home. They even offered us water when we came in and honestly treated us like family. The guy who is always there with his son/s is extremely personable, along with everyone who helped us while we visited the store. They do have some great pieces you can find that would make your home look beautiful. Check them out, they are amazing.
-
July 2023 by Fernando C.
I purchase a mattress about two months ago and recently noticed stains out from one side of the bed like some type of mold. Called the stored and spoke to a gentleman that said to send a message to a Whatsapp number (9737779559) never got a respond back from them over a week now and everytime i call the stored they tell me the same to wait on someone from whatsapp to answer me. I totally don't recommend this stored to noone. I ended up trowing the bed out because of the mold growing in one.
-
May 2023 by Ella Code
Very Nice And Fast When Taking Money But Once Its Time For Your Furniture Very Bad !! Bad Quality And Take Forever To Get To You! Dont Waste Your Money!
