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February 2024 by samuel sanchez
I always find great offers
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November 2023 by Jazz
Unsatisfactory customer service. While I was shopping, I noticed a lady watching me. I asked if there was a problem, and she said no, there isn't. I was in the store for several mins. ( why tell me now to place my bag in front, after being in store for several mins?) I said ok and began shopping again, but she became irate and told me to leave the store or place my bag at the front where no one can watch it! After shouting for me to leave my belongings at the front, she called her manager! I left the store because why would I continue to shop after being scream at, I left!The craziest thing! Coordinate your business operations better! Never again! It was the worst experience of my life! It's a shame how the manager had no remorse!
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November 2023 by hennessy
this store is trash
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September 2023 by Eli Rosenblum
Horrible customer service. I paid for sneakers at the counter with cash and realized they were placed in the men’s section labeled wrong there for I got a women’s size.I asked nicely to simply swap out for the the same price or pick something else or equal value.The owner could have been accommodating and let me swap out the item.Good prices. Really bad customer service…“Response after owner comments”Son, you buy a $60 dollars’s baskets worth of Used* clothes/shoes from NYC and flip the sale, and still pretend like you are selling perishable goods lol.But have a good day sir: bye.
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July 2023 by Devetta Walker
The clothing and shoes are top-notch. The owner is very friendly and his staff is wonderful!
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January 2023 by Jo “Sweetjo”
Love this thrift store, they are some great finds for great prices especially the 50% off deals, the employees are friendly and very helpful, this is one of the neatest and cleanest thrift store I’ve been to in the area by far. Definitely a great stop!
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August 2022 by Yoensy Guzman
Good place and excellent prices.
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May 2022 by Dena H.
I really liked this thrift store. I came here for a quick look but I did find a couple great items. The only downside is there is no fitting rooms so you have to try things on top of your clothes and look at the mirrors around the store.It’s a little more on the pricier side too
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March 2021 by Ben T
Would not recommend, bad customer service. Update: In response to the owner comment posted below, perfect reflection of the service and you expect to receive. No apologies for bad service rendered, only a demand to explain what went wrong. With an attitude like that, so you even have to ask? Thanks for showing how you feel about customers that support your business.
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November 2020 by Marlene I.
Yesterday, I got the chance to visit Passaic Thrift for the first time! When I went inside, the place was well organized. The best part of it was that most of the clothes had clothes on them and they were also 50% off. The cashiers also made sure to fold my clothes and they gave great customer service. The only thing is that the area doesn't have the best parking but other than that, I would definitely be back again!
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September 2020 by KC Marquart
I've been here a few times and gotten a handful of really cute pieces. They have a wide selection of clean, quality shoes which is great for a thrift store and usually have a lot of Chuck Taylor's for sale.However I don't like that they don't have a fitting room or accept returns/exchanges. I would be spending a lot more money here if I was able to try things on or return them if they didn't fit. If they made either of those changes I would probably come here twice as often.All in all this place is worth a visit, especially if you enjoy the hunt of the thrift and like supporting small business.
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December 2019 by Santeka G.
If I could give this place a zero, I would. I think it's absurd, degrading, and ridiculous to expect customers to purchase items without being able to try them on when your store policy doesn't allow refunds or exchanges. I spoke to the owner directly and he told me I was more than welcome to pick a spot on the store floor to try on clothes. I let him know I didn't see any information regarding his store not having a fitting room when I "Googled" it. He told me that information is on the website, which it is not. He went on to share the reasons he doesn't have fitting rooms is due to theft, patrons peeing in the fitting room, and more staff equals more money. I completely understand the issue related to theft, but there are measures that can be put in place to alleviate this problem. Instead he has opted to install multiple cameras and enforce policies that are demeaning.
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December 2019 by Rosy Martinez
I have gone here a few times. The workers are friendly but their prices are not. They are more over priced then Salvation Army. I like to support small business but not when I feel they are over inflating the items they sell. I mean YOU ARE in the passaic down town area. I can easily go up the street and buy new pants and shirts for the prices your asking for.
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October 2019 by Dana Surowitz-Alexiou
Love it!!! Such amazing finds
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August 2019 by Aquino Roussmary
Good brand clothes , the best prices!
