AutoZone Auto Parts in Paterson, NJ, is recognized as a leading retailer of automotive replacement parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the knowledgeable staff for their assistance and expertise. Many reviews highlight individual employees who provide helpful service, guiding customers in finding the right parts and offering installation advice. However, a common concern is that the store is often short-staffed, leading to long wait times and crowded lines, especially during peak hours. Despite the efficient and professional service from the employees, customers express frustration over delays when seeking assistance or checking out. The store maintains a clean and well-organized environment, making it easy for shoppers to locate items. Overall, while AutoZone in Paterson offers a solid selection of products at competitive prices and has a helpful team, addressing the staffing issue could significantly enhance the shopping experience. Regular customers appreciate the range of automotive parts available and value the expertise of the staff, making it a go-to destination for automotive needs in the area.
The Hispanic female who took care of me very quick and knowledgeable the only thing that I do not like is the long wait inline
January 2024
Location: Clean and well lit.Request: Windshield wiper.Associate waited for me to provide my car information. Looked up the part, brought a wiper and explained how to attach it. Also assisted when he saw I was still in the parking lot trying to figure it out. Very polite and professional at all times. Note: During a snow... read full comment
September 2023
I was looking for some spare parts, and I found what I was looking for.
