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January 2024 by Francis_2k4 Sabala
I went to the chase bank to resolve a matter that they stole 2 checks in my name from my work and they deposited them in that bank and I went to ask what account they deposited it in and they didn't tell me anything. I don't understand how someone can go to a bank and deposit someone else's checks without an ID and they accept it I will have to go to the police if this is not resolved
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January 2024 by Caro Ventura
Omg this it a the wors
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January 2024 by Harue Yurasi
Uneducated tellers , 0 customer service .Never returning
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November 2023 by Marlenes Ledesma
I really liked the attention of your clients ? Thank you babe for the service ?
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June 2023 by Carlos D Lopez
Outdated information, no way to enter to access the atmWhen the bank is close, which is very often!
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May 2023 by Stainly Apolo
Love them. They really tried. But some stupid rules are just wrong.
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October 2022 by Melissa “La TRAVIESA” Duran
The best representative in the world not just the state is CRYSTAL DE JESUS SHE MAKES YOU FEEL COMFORTABLE WITH ANY DIFFICULTIES HER CLIENTS MAY BE GOING THROUGH AND MAKES SURE TO FIND A SOLUTION TO THE ISSUE. EVER SINCE I MET HER SHE IS SOMEONE I WILL DEFINITELY TRUST. BUT A REPRESENTATIVE NAME LUIS IS NOT AS CARING OR PROFESSIONAL AS HE SHOULD BE SINCE HE WASNT EVEN HELPFUL TO GIVE ME GENERAL INFORMATION.
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September 2022 by Yaneiry
Im giving a one star only to Warned y'all. This is THE WORST BRANCH EVER. If you need help with personal information do not go there. They never know what yo do even when they are told by customer service to called a department for some simple updates. The bankers always on a rush they have no customer service education. They always have an attitude and always tell you they can't do nothing. Call customer service. Is like they don't know they own system. GO OUT OF PATERSON BRANCH IF YOU DON'T WANT TO STRESS WITH THIS PEOPLE.
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May 2022 by Yulissa Segura
Im giving a one star only to Warned y'all. This is THE WORST BRANCH EVER. If you need help with personal information do not go there. They never know what yo do even when they are told by customer service to called a department for some simple updates. The bankers always on a rush they have no customer service education. They always have an attitude and always tell you they can't do nothing. Call customer service. Is like they don't know they own system. GO OUT OF PATERSON BRANCH IF YOU DON'T WANT TO STRESS WITH THIS PEOPLE.
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January 2022 by David P
Probably the worst bank to open a commercial account, need minimum $2000 in the account in order not to get charge 15$ monthly fee. There are plenty banks that waive this.
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November 2021 by Melo Candelaria
I am new to the banking experience. I recently had an account with another bank and didn't like how that bank dealt with their customers. Someone recommended I try Chase and I did. Since being one of their customers, I have not one problem with their service to their customers. Today I received some money via the ZELLE APP and didn't know how to use it or accept the money that was sent to me. So I went to the bank. I asked one of the tellers for her assistance and she guided me on how to use the app and how to manage the account. This is the second time that she has taken the time to fully explain something to me. Miss Donnalee J. Martinez is a very nice and helpful employee of CHASE BANK.. I've recommended CHASE to various friends and relatives just because of employees such as Miss Donnalee J. Martinez.
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June 2021 by Lis Pena
Worst chase branch around, always crowded service is terrible
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May 2020 by Heydi Veliz
Definitely the service was terrible the girl Cintia Diaz . We are Chase Bank customers, we deserve respect.
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September 2019 by Ailiceth Almonte
Literally the WORST Chase branch in the area. The lines are ridiculously long and the bankers can't ever help you with simple tasks. I've gone three times to get one thing changed and each time they've told me they needed something else. Went to a different branch with the SAME documents and was able to make the change on my account within 10 minutes.
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August 2019 by Harry Raval
Arrived at 1:40 pm to open a new Checking account. Was told they couldn't help me because they were closing at 2 pm and opening my account would take 30 minutes. If you're closing at 2 pm, that is when you take your last customer, not 1:30...