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November 2023 by Lorie M.
We had a very positive and smooth experience buying a car through Totowa Auto Group. They were extremely professional and Noor handled all aspects of the vehicle purchase process with integrity and promptness. Before finalizing the sale, we were able to drive the car for a week and have our mechanic check it over for any repairs. The front rotors and brake pads needed to be replaced which was promptly taken care of by the dealership. I would highly recommend this business and would purchase another vehicle with them in a heartbeat.
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September 2023 by Mohammad Hlal
I bought my Honda here and it's run perfectly
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August 2023 by Julio Mendez
Me and my father bought a 2013 Toyota Rav4 from this dealer with a missing back seat head rest that they promised to send and purchase for us as a condition of the sale. Now 2 months later we have yet to receive anything, and they have avoided our calls and texts asking for information. Bunch of liars that bounce on any promises made as soon as they get their money. Avoid at all costs.
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May 2023 by Poo Pee
Waste of time, don't bother even telling the three men who work here how much money\cash you have down or even considering they take advantage of the consumer for their profit only. Waste of time, energy, gas and breathe. Small trailer trash office with one computer to scam buyers. They also run illegal credit checks through the phone. Go elsewhere with your money. Low income yea okay! your dealership is in the run down streets of Paterson with broken buildings as your view ... I will be reporting your license number trust and believe monday morning. So make sure you guys have everything in check you guys scammed and went with the person with more cash down very shady and wrong.. You never ran anything in that office ! to the bank either! you illegally took credit numbers over the phone without the actual person being there .... Like i said make sure you all have citizenships as well and pay proper taxes and proper license because im reporting your whole business for unfair practice and bad ethics.
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May 2023 by MrM Closet
Be aware of the vehicles that come out and are associated with this establishment Totowa Auto Group. I purchase a 2012 Kia Sorento with about 96k. The vehicle was cleaned up very well from the body to the engine.I didn't care for all the grease polish to make the engine look new. Nonetheless, I test-drove the car, and I had a mechanic look at it as well and he stated everything look good base on the physical state and scan the system for any existing codes. But one thing should have been a red flash when he stated that he just change the oil and the oil was a quart off and looked dirty!!So I proceeded with the sale base on our interaction and Sam seemed like a stand-up guy. I took it to the Kia Dealership for a fresh oil change because, during the time of inspection, it look like it had not been changed. After a few weeks of driving the vehicle stopped on me and there is a knocking noise coming from the engine.I reached out to Sam on Facebook Messenger about the issue, his username is Sam Sam. And have it towed to two different shops and both establishments said the engine needs to be replaced I ask Sam what can he do to help out with the repairs. His reply!! to sum it up, everything was fine during the time of the sale and the vehicle was sold as is smh.The excuses car sale-man use to make a profit while selling a lemon vehicle. And if the Totowa Auto Group dealership does reply will be a bunch of lies to make themselves look good. I have copies of the bill of sale, and the rest of the documents that were given to me during the time of purchase. Video recordings of the sound the engine makes that I send to Sam Sam via FB Messenger.This feedback only shines light where someone else doesn’t have to go through the same issue I have to deal with.
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Best car service ever I actually returned after 3 years and purchased a newer car with the option of trading the old one. I also referred everyone else who I know to come here!!!
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February 2023 by Carolyn Julia
Amazing service, great car. Really nice people. I highly recommend Totowa Auto Group. I’ll be telling all my friends to go there first.
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January 2023 by Muzaffar ahmed
Thank you Totowa AUTO GROUP for helping me get my first BMW.Honest, helpful and great price
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January 2023 by Mubtasim Sawonto
Horrible experience. Bought a car and within less than 40 days (driving less than 250 miles), 3 major oil leaks along with other hidden issues. Spending $$$$ out of pocket to fix them, and I learned my lesson the hard way...
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January 2023 by Bizzies Bling
Great service! We just purchased our second car with Jack. Zero down!! He takes his time to explain the process and works with all credit types. Must recommend.
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January 2023 by xerda charles
This place is great! No hidden fees and every question I had was answered upfront. The dealer was so patient with me and didn’t pressure me in any way for my purchase. Would definitely recommend for anyone looking to purchase a vehicle
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January 2023 by F G
They are awesome, I loved the attention and quick service, They trust their merchandize and guarantee you that it will be good. I have had my car 3 month now no complains. I have referred families and friends.
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January 2023 by Molly Thatcher
Bought a Toyota Prius here a few weeks ago and couldn’t be more pleased. Incredible service, and great prices. My husband and I had been shopping around for a car for a few weeks and where appalled at the amount of small dealerships that wanted to scam us. This dealership was up front from the beginning and negotiated with us. I would highly recommend going out of your way to visit TOTOWA AUTO GROUP the next time you need a new/ used car.
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January 2023 by Danny Padilla
After them telling me everything is set ready to go. I drive 2 hours to pick up the car with the down payment money. For him to say we wasn't approved by his website said approved. Impossible credit score past 700 here and bought cars before. Then I came back with double the original down payment he said he sold the car ? stop lying. With in few hours you sold the car I was looking at.
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January 2023 by Marlon Alcantara
Bought a car from this dealer and within 5 days it broke down and found out it had transmission problems. The reason I bought the car was for work and school. And everyday for the last 2 months I’ve spent money on Ubers because I don’t have a car anymore. The owner of this place won’t give me my money back. The ten thousand I spent on this car and I haven’t been able to even enjoy it. Hope he feels proud of himself for scamming a 18 year old boy but imma take this as a learning experience and nothing else. Thank you for reading and don’t buy anything from this place.
