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October 2020 by Brian R.
I was looking for a cheap way to rent a van or a truck so I can go get some building materials at Home Depot. I chose this U-Haul location since it was pretty close to the Paterson Home Depot, is open 24 hrs and was advertising a van for $19.95. I was able to book the reservation online and chose my pickup time and location from U-Haul. Of course I had to create a profile I wish I could order things without having to create a password, later on I will forget this password and have to reset it. I thought it was pretty weird that I was picking up the van from what turned out to be a gas station/convenience store. I had to wait for the clerk to assist the other customers who were not wearing masks. When I returned the van, nobody looked it over to verify gas, miles and condition so I took pictures to make sure I wasn't charged inappropriately. The following morning, I received and email with my total bill. I drive a total of 30 miles and was charged over 50$. Even though companies like Enterprise advertise a higher rate, that rate is inclusive and ultimately a better deal. I had the van for less than 2 hours and feel like I overpaid. I can't imagine how much people must pay when they have to drive a significant distance. I'd recommend using a company that allows unlimited miles to avoid paying to much.
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September 2019 by Abraham Ramirez
No good
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April 2019 by Caroline Hernandez
I love the customer service i receive from this place
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March 2019 by K.N. Granger
Easy pick up and drop off
