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December 2023 by sullie hernandez
Been here multiple times and never had any issues and have always been treated with kindness BUT recently I have dealt with the most rude and disgusting human being of an employee . Not only was she nasty , but she refused to allow me to withdraw the amount of money I wanted from my personal account . She refused to show me any decent customer service and I had to ask for a manager because of how rude she was and for refusing me my money. After speaking to a manager I was able to withdraw my money , ALL of it . Ridiculous .
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August 2023 by Happy Khan
Very nice customer service??
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June 2023 by Samuel Morales
Always greatService
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April 2022 by Tommy DePasquale
Long wait times, many old ATMs. Many many fees . Terrible service at the 1-800 number. And they're online app is not as good as newer Banks. It's been terrible two years since they bought my old Bank.
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June 2020 by Wilfredo Ocasio
Im not sure if some of them are rude persons or they only need more training and a multicultural customer service ,i always going with my fingers cross. But Im trying not to go.
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April 2020 by Claudio S.
The Banks are all Bad but Valley in General, is The Worst ,Fee on top of Fee ,Debit cards are not Coming In go to the Brack ,but no help ,Do yourself a Favor don't go to Valley ,I have been with Oritani for 15 Years now that they became Valley ,the Worst ,and don't try to call the 800 # no help Just Fee on top of fee ,even now with the Current situation ,i sold all my stock and i am Tryng to close my accounts but is not Ease ,
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February 2020 by Cindy Fernandez
Everyone Is always great at this bank!
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December 2019 by Anthony Russo's
Very very Poor customer service do not waste your time and go there they treat you like unprofessional. I had a great experience with other Valley national bank store.
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September 2018 by mike Appello
Good local bank...
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September 2018 by Betty Piper
Very slow.
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June 2018 by Ricky Ortiz
They take care of me really well they are nice âï¸âï¸âï¸âï¸âï¸ðŸ‘ 👌
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October 2017 by diana zelda
Poor customer service, rude workers who wont go out of their way to assist you. Worst choice for a bank.
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July 2017 by Lija Islam
Very rude, very poor customer service. Never going there again.
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April 2017 by Carmen Toro
Good bank
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July 2016 by Al Mohammed
Greate banking service with them!
