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June 2024 by Custom Renovations PA
Great experience for our laminate countertops tops for kitchen project . They did a wonderful Job .
Will use again.
Thank you
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June 2024 by Carol Schramek
I ordered a laminate countertop from Home Depot for a studio apartment in Philadelphia. Intelco was the fabricator. The guy that came out to measure was complaining before he even got to the apartment, because it was on the 3rd floor. He said that the top could only be delivered to the first floor and that I would have to get it up to the apartment myself. Afterwards, Intelco would come back to install it!! When the final quote was received, Intelco added $400 to the quote for an "extra" man to carry the counter up to the 3rd floor. Although, I don't mind paying a reasonable fee for an "extra" man, $400 is OUTRAGEOUS for 10 minutes worth of work!! This fee is more than 1/3 the cost of the entire job. When contacted, Intelco refused to reduce the fee. I have had many appliances and cabinetry moved into this apartment over the years without complaint or extra fees. There is already an older laminate countertop in the apartment that was delivered in (1) piece. I think that Intelco did not want my job. They got their wish!!! What a waste of my time!!! Note: Photo is of the existing countertop that I wanted to replace.
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May 2024 by Kelly Harkins
Tom and Aiden were fabulous installing my countertop. I highly recommend Intelco.
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February 2024 by Todd Fryar
Intelco installed our countertop and a couple months later we discovered an allignment issue with the peninsula. We contacted them, they came out and inspected the counter and agreed there was an issue and came up with a plan to resolve it. The next week, they came onsite and fixed the affected piece of quartz. That's what you want in a company, to know they have your back if needed. I would definitely work with Intelco again.
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December 2023 by Frank Bell
The fellows who measured were courteous and quick , but accurate . When 2 other men returned to install the countertop the fit was absolutely spot on ! Perfect edges and fit.One more step to go for the backsplash, which has to be measured for AFTER the countertop installation. I expect the fit and finish will be absolutely top notch as the countertop is .
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November 2023 by John Scafidi
These guys are a TOTAL joke. The refused to remove my old countertop because of possibly damaging my cabinets. They told me to get someone to remove them first. Why would I do that. Home Depot uses them for installation. I'm about to cancel my order with Depot!!! They are a scam. DO NOT use these people!!!!
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November 2023 by A
Great install, customer service was awesome, highly recommend
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May 2023 by Jacinta Schilare
Very disappointed with Intelco. My customer's kitchen countertop started coming apart due to Intelco's mistake of leaving out a dishwasher shield when they installed the countertop. So then the moisture from running the dishwasher caused the countertop to swell and come apart as you can see in the picture. The kitchen is very small and it would not be expensive to just swap out the countertop with a new one but so far Intelco has refused and I am very surprised and very disappointed with Intelco.
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February 2023 by Seena Vojdani
Overall, it was a great and real safe work ethic. we just could definitely use a bigger place for their deliverys, otherwise perfect.
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February 2023 by Ken Small
Owner of GGS ConstructionUse this company quite often,Great service and pricing.Quick turnaround!
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January 2023 by Susan Lewis
If I could leave negative stars I would!Purchased a 2 piece counter top from Home Depot on 11/13/2022. HD uses Intelco to fabricate and install. BUT, Intelco does not stock any material. I was promised a 2 to 3 week turn around from HD. It took Intelco shy of 2 weeks just to make an appointment for the template, which they cancelled the 1st appointment because their employees did not show up for work. The day the template was done, the installer from Intelco told me about a week for finished product.Just received an email from them insisting the countertop is not late and SHOULD be in by the beginning of January.Ordinarily, I would not be too upset by the delay, but HD and Intelco knew the dates were important because there are special circumstances as to why I needed an install by 12/31/2022.The customer service people at Intelco are beyond rude and uncaring. Since this is HD's go to for countertops, I would recommend you to shop else where.
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November 2022 by Orlando Roman
I personally wouldn't recommend this place-company to anyone , it's been nearly two months since we ordered Granite counter tops through Home depot and to our disappointment as oftoday the job is notcompletely done and this Granite counter tops is a Bad quality .
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September 2022 by Gabrielle Barbour
Did a great job installing and were punctual and quick with the work. The guys were also friendly, professional and helpful.
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August 2022 by RDGMA M
Not very friendly. Home Depot uses them for installs and it’s like a bother to deal with customers. Service manager was also rude which made me laugh when I heard his title.
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March 2022 by kevin lee
Do not use these guys. They used a crowbar to remove old countertops. They misaligned our cabinets by doing so. Then we were told to fix it ourseleves did that and now they are charing us a fee of $504 to level it even though it is in 1/4th of an inch for 3 cm Granite and will not cut out our sink even though we paid it through home depot. See pictures below
