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October 2024 by One Love Your Skin
A big Thank You to the entire team!
I couldn’t be more impressed with the service I got for our laser machine.From the moment you call the company until the end, you’ll get the best experience. The service team went above and beyond to ensure everything was handled with care and precision.
The technicians were not only highly skilled but also took the time to explain what was needed to be done and why.The maintenance was thorough, and they provided helpful tips to keep the machine running at its best.
It’s rare to find such exceptional service these days-professional, reliable, and truly customer-focused. I highly recommend them for any laser machine repair or maintenance!
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September 2024 by Miriam Kravitz
I was in a bind, because although my lasers were very lightly used only by me; they were earlier models and Alma Laser refused to service them. They prefer to sell me their latest models, rather than service those on which I already spent hundreds of thousands of dollars. Happily I was informed by Rock Bottom Lasers of the existence of this highly qualified team. They drove 7 hours to my office, then spent another 5 hours straight completely servicing my leaking Harmony XL. They then further assisted me by taking another laser back to their shop to see whether or not it could be rebirthed. I am totally impressed with this team from Erin, who coordinates the office communications to Paul and Jim, who put their heads together to work out all problems. It would be impossible to fully put into words how wonderful this company is. They are the real deal. Thank you Laser Service Solutions.
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April 2024 by Maie Kellerman
Laser Service Solutions is a great company to work with. They are responsive and the quality of their work is excellent. I can highly recommend them for any laser refurbishment.
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November 2023 by Albert Liew
Highly Recommended. Our clinic is based out of Idaho and our laser vendor did not not reply back to support. I want to thank Ryan and Gina for providing quick support and quickly answering our questions even though we are thousands of miles away. More companies need to be like this! Thank you Ryan and Gina!
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September 2023 by Jonathan Stechow
Great team to work with. Very responsive.
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April 2023 by Waxnlaser Wellington
What great people! We needed some parts for our laser hair removal clinic lasers in New Zealand and searched internationally because there is no local supplier. Our online inquiry was answered expertly by Erin and the parts shipped promptly. We felt very looked after as if by long time friends. It was a wonderful experience working with LSS!
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February 2023 by Gene Lee
I have been with LSS since I originally purchased my equipment 13 years ago. Sure they need service, but they are still working and do what they were designed for. Whether you drop it off or they have to make a service visit, the work is impeccable. Highly recommended.
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February 2023 by Paul Vargas
One of the best suppliers of laser parts! All of them are exceptional quality and the techs are a great help! Jim and John are very knowledgeable and Ryan has been in the industry for years.
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February 2022 by Gary Grimm
Great service with fair prices. Recommend without reservation.
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August 2021 by Kim Estremo
Laser service solutions, Is the absolute BEST! There prices can not be beat! I was shocked at how fair their prices were after years of getting ripped off by other place! Carol is an absolute Gem! She is honest and up front about pricing and service availability! I can not thank them enough for putting all my service worries to rest!
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May 2021 by Hilda D
I hardly write reviews.My Laser needed a serviceas soon as I called Laser Service Solutions,they were ready to help.I am in Laser& skin ❤ business since last 24 years,never seen a great customer service like this.Paul the Technician came on time ,service the laser for 3 hours very accurate,knowledgeable, professional.I highly recommend the company for your Laser needs.Believe in me,I deal with their competitors in NJ was a night mare.
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January 2021 by Patrick Palumbo
awesome work, John and Erin were great
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November 2019 by Giavanna
I had an amazing experience with Laser Service Solutions! Carolyn was very helpful and accommodating over the phone and John my service technician was on time and extremely helpful. He got the job done within just a few hours which is exactly what they said. He answered all my questions and thoroughly explained the whole process. I called them for a service call and they were able to get to me the next day at 9AM! I am completely satisfied with them and plan on using them in the future.
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February 2019 by Giavanna Kahoud
I had an amazing experience with Laser Service Solutions! Carolyn was very helpful and accommodating over the phone and John my service technician was on time and extremely helpful. He got the job done within just a few hours which is exactly what they said. He answered all my questions and thoroughly explained the whole process. I called them for a service call and they were able to get to me the next day at 9AM! I am completely satisfied with them and plan on using them in the future.
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February 2019 by Gia K.
I had an amazing experience with Laser Service Solutions! Carolyn was very helpful and accommodating over the phone and John my service technician was on time and extremely helpful. He got the job done within just a few hours which is exactly what they said. He answered all my questions and thoroughly explained the whole process. I called them for a service call and they were able to get to me the next day at 9AM! I am completely satisfied with them and plan on using them in the future.
