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January 2024 by Megan Migioia
My car got stolen in December and it has been a very stressful experience. I had to get a rental car, return it because I thought my new car was coming again, only for it to get delayed and need another rental. Through it all, everyone I encountered at this Enterprise made it an easy, good experience. It was a relief in a stressful time. I dealt with different guys each time and every one was kind, efficient and easy to work with. Thank you!
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November 2023 by Nikita Brown
The car seats were extremely stained and dirty. Also, the car made some weird noise every time I accelerated. Very disappointed with this enterprise for renting out such a nasty vehicle!
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November 2023 by Christina Bashar
Staff is awesome company not so much when I say never have cars never had any
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October 2023 by Thomas and the Thornburghs
I had some issues with a 3rd party Enterprise uses for toll services which had me livid. Ashley Hall, the Branch Manager of the Pennsauken location, is a total Rockstar. She intervened on my behalf and resolved the issue with competence, compassion and care. Enterprise, Ashley Hall is something special. A rare gem in a sea of mediocrity. Make sure you treat her well because the value she brings from a customer experience perspective is invaluable.
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October 2023 by LM
Outstanding customer service! Ashley did an excellent job communicating and providing the rental car I needed. Great location!
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October 2023 by Dayanand Shahapurkar
The rental was transparent and easy. The car was clean and had all the features for ease of navigation.
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September 2023 by Sophia Salvatore
Never using this location again. I was outrageously mislead by staff and ended up paying almost $400 for something that should have been completely covered by insurance! Very manipulative staff.
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August 2023 by Lisboa Lisboa
The minute you step in someone is already taking care of you politely and organized these guys are very professional thank you all for the hard work!
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August 2023 by Jennie Aydelotte
Extremely friendly and helpful. Couldn't ask for anything more, honestly.
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July 2023 by It's Gem
I called enterprise “Cinnaminson” and spoke with a young lady named Aly, who was very curt and unhelpful. She couldn’t and wouldn’t answer any of my questions about choosing a vehicle or what each vehicle price would be. I’ve had to use this rental agency due to insurance while getting my car repaired from an accident but next time I will not use them. On 2 different rental occasions I’ve dealt w/Aly and she’s very dismissive and lacks the willingness to help.Aside from the workers, they claim to thoroughly clean the vehicles before renting them out but they do the bare minimum and only vacuum. The vehicle I received was so dirty, i had to use a pack of lysol wipes to get all the crud out of the door handles, cup holders, etc. there was a dirty spoon sticking out of the back seat and cake icing smeared on the floor.
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May 2023 by Joanna Wilson
I made a reservation online, they called me right away and they were ready for me when I arrived. The deposit amt I find to be a harsh way to keep rif raf away but I get it, it's their property. But when you are in a tight spot and need a rental, paying a deposit the amt of a vehicle payment, up front, for a beat up POS, is not reasonable.
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May 2023 by Roberto Rivera
Quick process getting a vehicle and staff answer all questions thoroughly.
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February 2023 by Willyan Roesner
The staff is awesome. They are truly nice, but if you offer a car, on website or not, you gotta have at least a similar car. They offered a 3x the price car. Not good for business
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December 2022 by April Castanheira
If I could give mius 10 stars I would. The worse experience of my life. Do NOT fall for the insurance they provide for $25 a day untill you check with your own insurance company because they most likely cover rental insurance. Once I realized that my husband went there and talked to her and she said she would work with us and take half off then when we went to return the car she pretended she didn't know who we were. Funny how she was so friendly when we went to fix that issue but when it came down to actually fixing it she had no idea who we were ?. And forget about ever seeing your deposit back we had to put a 200.00 deposit down then they charged us $200.00 more dollars for I don't even know whatever. They ROB you blinde they are as fake as they come in that office. They said it was the car we chose umm we DIDNT choose the car they chose it for us. We just needed a car to get to work and back but they gave us whatever they wanted then had the nerve to call me a liar. I would rather walk to work in a snowstorm then to ever use this company again. PLEASE I BEG YOU TO KNOW YOUR FACTS BEFORE RENTING A CSR FROM THESE PPL or else you will be paying $400.00 or more out of your own pocket not to mention the money my insurance paid them. I will be contacting the better business bureau. These people stole my children's Christmas from them. I don't know how they can sleep at night knowing how many ppl they scam a day. Good luck to you all they needs a rental I would definitely do your homework before settling with any rental car company especially ENTERPRISE.
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September 2022 by Sheryl Hand
They had everything ready when I got there. Rosemary went over everything with the car and any extra expenses I could get. I will definitely be using Enterprise in Cinnaminson again.
