Pep Boys provides excellent and great service for auto care needs like oil changes, tire replacement, and brake repair. Customers report the team is thorough, kind, and pleasant, offering quick and pretty fast service, though one oil change took over an hour. It is a great place for tires, where you can get new tires, including getting four for the price of three. You can order tires from the website for delivery and installation. The certified technicians provide expert service, explaining issues and completing work like brake and rotor replacement in hours. While sometimes a specific machine might be down, customers state they will definitely come back.
I was having a hard time figuring out what was wrong with the car. I brought it to a few different shops, they all said nothing was wrong. I brought it to pep boys in pompton plains they diagnosed the problem, sent me pictures and a video of what was wrong and fixed it at a great price. It was a great experience.
May 2026
Very prompt and professional. Gave me facts and options for tire repair and replacement.
May 2026
Highly recommend this branch and when you go just look for Solaiman Khan. He is a thorough professional and very knowledgeable with all things car related.
He made me feel comfortable with the fixes, timings, and prices.
