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July 2023 by Joe S.
First time going to this store and immediately the worst and upsetting experience I've had in quite some time. My mother and I stopped by to pick up a couple things on our commute home. I found out after that my mother was HARASSED by the security officer in the store for 20-30 minutes because she "looked like a woman in a picture" - the man couldn't even understand the words printed on the receipt, so how he could've "identified" my mother from a photo while every other person he showed the picture said there was no comparison baffles me! He pressed her on questions that frankly wasn't his or the store's business for that matter. He threatened to call the police, and the manager of the store, from what I hear, didn't do much to rectify the situation. She didn't even receive an apology from this APPALLING mistake. This is and was absolutely disgusting and from this I will never step in this location and the entirety of Stop & Shop as a whole. Corporate will be called.
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July 2023 by Maureen O.
Terrible, nasty, rude Customer Service. Never go to this store again. I explained the problem with my card. She looks at me and said "And". Nasty, unhelpful.
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December 2022 by Maria S.
Customer service desk here is a JOKE. They advertised a pan for $5. We tried buying it, only to be told it was $50. We were told it was a typo on the sign. Apparently, a cashier can't remove an item 'that expensive' so I had to go to customer service for it. They made such a fuss about it, that I just asked for a full refund and left. I definitely will not be returning.
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November 2022 by Paul M.
We USED to shop here until today. Stop & Shops "digital coupons" are a joke ; good luck finding them, downloading them and using them. The customer service desk tried to help but got frustrated when they couldn't find, Clio or redeem them. Whomever developed the Stop & Shop app and the digital coupons should be forced to try to use them. Screw a store that forces the customer to get frustrated clipping stupid digital coupons; if I have a card already, why would you subject me to something even your employees can't use. Prices for baked goods (rolls) are ridiculously high. Thanks anyhow, heading to the new ShoPRite in Wayne. Better store, prices and no dumb app. See you later; I won't stop and shop here again - ever.
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March 2022 by Russ D.
My go-to for a quick shop of what I need. No issues with the store or associates in general. But had to return something the wife bought and man was the customer service associate extremely unfriendly! No smile, no pleasantries, stared me down and actually gave me the creeps. If you are so miserable lady .. change your job!!
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January 2021 by Jersey M.
Got here at 10:45 to run in and get one onion and they're closed already. F- for business etiquette.
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March 2020 by Melissa H.
Extremely satisfied costumer. I called the bakery on a Friday for a cake on Sunday. The lady I talked to was very polite. I asked if she had a mermaid theme that she can do. She said sorry we are out. So I asked her to just use the mermaid colors. To my surprise when I picked up the cake it was beautiful and not only just that the cake tasted Great also. Looks like this place is my new go to for cakes.
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November 2019 by Rick B.
This is the worst supermarket and it's getting worse. Order deli meats from kiosk and they get it wrong every time. The produce is terrible. Never going back. They need new management.
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July 2019 by Riley G.
Stop and Shop is great if you need a couple of items quickly and live nearby. The produce is fresh and they have pretty good sales. But 1 major problem I have with it is that they use plastic bags and barely even offer the reusable kind. They also have this stupid and annoying robot that is creepy and makes an annoying beeping noise. They say it is there to help clean up things on the ground, but I think it is a big money waste.