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March 2023 by Lara Brocklehurst
So I'm confused on how I have to get charged a $18 fee for being late when sometimes I try to go pay my bill nobody is in the office and y'all office is only open 2 days a week.
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March 2023 by Lisa Rocha
This place was awful. We ended up going to a different facility. You have to go to a kiosk there's no live person and when you try to sign up for your unit they put things in there for you that aren't true like saying you have a lean against the things you're putting in the storage unit and there's no way to clear it. Then there's no one to talk to and when you call their phone number oh we'll get the manager online I have still yet to get a call from the manager even though I just walked away and went to a different facility where there was an actual human being to work with. I will never use this company again I don't care what state planet universe it is in they are awful and have no clue how to handle a business.
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January 2023 by KIJO JOSE
Very cold in Lopatcong and the vents are blowing out cold air. These are supposed to be climate controlled and it is warmer outside!
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December 2022 by My name “Name my”
Place is pretty nice. Cleanest around. The owner is real nice too. Helped us get into the storage when the machine was broken.
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September 2022 by Pat Galler
Great place Jim is so helpful. I’ve been storing my things for over 2 yrs & I’m finally getting a place to move. After being in storage that long nothing damaged everything is just like it was when I moved it in. Thank you for all the help to first Patrick & then Jim. Sight managers!!
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June 2022 by NJ Prepper
This is a terrific self storage facility, the units are enclosed within a 3 story building, the units were clean and the manager Jim is very polite, respectful and helpful. I got a 5'x5' unit to store some things. The ceilings are high so you can store a lot if you organize it well. They sell boxes too. It's in a nice location and it feels very secure. They offer self serve kiosk as well.
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June 2022 by Joseph
Place is pretty nice. Cleanest around. The owner is real nice too. Helped us get into the storage when the machine was broken.
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February 2022 by Jenny Matheny
Bathrooms are always disgusting with body fluids all over the seats. No garbage on site for the customers so everyone uses the bathroom small cans and they get disgusting rather quickly. I wish they’d let us there at any hour since everything is under lock and key anyway. This is one of the pricer storage units but they are temperature controlled indoor units. Easy place to store your items, nobody really bothers you which can be detrimental if your stuff falls on you, I’m really not sure if anyone would come to your rescue. I would raise this review to 5 stars if there rates were about $20 cheaper, they don’t even have someone there consistently. One employee will come by once in the evening just to make sure the toilet paper is where it should be, she didn’t even clean it the night I was there.
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January 2022 by J Clark
Jim was very friendly and made the process very pleasant
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October 2021 by dennis cook
Good luck if you ever need to actually talk to a person. They are only open 4 days a week, and don't even stick to their posted hours. Closed before 4:30 on Saturday, even though their hours say until 5:00.
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March 2021 by Christopher Zwarych
Good prices and great service. When we had an issue with a lock, the employee gave us one to borrow for a day or two as we completed a move. Anytime I've had to speak with someone here, they were always willing to bend over backwards. Great people here!
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March 2021 by Davil Brightman
Some units are not easily accessibly which means if you got big furniture it's not going to make it around those turns
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March 2020 by Amanda Berezny
Its really tight on the inside, hard to fit big items through the building to get to your unit
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December 2019 by Linda Schlomer Simmons
I have a climate controlled Unit.Everything is good so far.
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October 2019 by Linda Schlomer
Great storage facility.Very clean.