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July 2024 by Shannon Romeo
Tiffany and Adam were absolutely amazing! So very kind, helpful and caring! They took the time to explain everything and help me beyond measures to set up my phone!
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May 2024 by Sally Miller
This is the worst customer service ever experienced in a phone store or anywhere. Store computers weren't working. Held actual cost information back. Employees were confused about how to transfer phone info to a new one. Surprises at the end claiming we had to change phone plans because the phone was on sale. Service is being switched to Verizon. This message comes from my girlfriend's phone (Verizon), because after at least 6hrs/2 days, my old phone that they said should be working better now is NOT WORKING BETTER.
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April 2024 by Jim Lou
Great Job Adam. I really appreciate that u went above and beyond to help me get my watch and phone connected and working properly. I think you have a good future in customer service and sales. You earned all 5 of the stars in this review. I hope your supervisor is smart enough to realize your potential. Again thanks great job??
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April 2024 by Barb Joy Johnson
Tiffany is the BEST! Any issue or problem that we have she always finds a solution for us!! 100% this girl’s a rockstar at her job!!
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March 2024 by Sarah Witner
Tiffany was wonderful, very helpful. Got me set up and on a new plan in no time!
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March 2024 by Judith Duckworth
Adam was the reason I will always go to this store. Pleasant and knowledgeable.
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February 2024 by Lonnie Snyder
Wow Tiffany is amazing. She helped me lower my bill on my xfinity even tho they tried to over charge us with a “package” deal. She saved us 150 a month by switching to direct tv stream and keeping our xfinity internet! Thank you Tiffany you deserve a raise!
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January 2024 by Skelingtin Skeleton
Had a fantastic experience here, Xavier is am absolutely amazing guy and a great asset to the team.Had a complicated issue and he resolved it and stayed calm and helped us professionally the entire way!Give that man a raise, please
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January 2024 by Lawanna Dean Davis
Tiffany, the manager at the AT&T store was sooo helpful and very professional. I was so disappointed, because my services was suspended and I was unaware.I was really about to switch carriers back to T-mobile at that point until she reached out to customer service and set up a payment arrangement as well as get my number in the system as the primary account number to be notified of any changes to my account, and my discounts applied to my account so my bill could be lower. My services is restored, and I’m a happy camper now! Thank you Tiffany!
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December 2023 by Tristan Perrella (Light7)
Exceptional customer service. Recommend this location for sure ?
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December 2023 by Jennylynn Perrella
I had a great shopping experience at the Phillipsburg location. I tried ordering a new phone online and was prompted to go to a store in person. Not only was the customer service exceptional, I walked out ten minutes later with the new phone and all the accessories and spent less than what I was going to be charged electronically for just the phone! Thank you to the manager and the sales associates for making this a seamless, pleasurable experience!! (they paid me to say this)! J/k :-)
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December 2023 by Brandon Doyle
Went there staff was very friendly and courteous
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November 2023 by fred hicks
Came to this store, looks like they closed the store nobody there and it's empty.
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October 2023 by April Watson
I went to this location on 9/23 and was promised free phones, firstnet/ first responder plan discount and received a bill for $416.75 from a bill of $120 a month.
The sales team is so sneaky. I was told Activation fees will be credited and I wouldn't see it but 2 weeks later my bill is $416. They added an extra phone line and I don't even have a phone for it.
I am ready to leave AT&T. They need to really get a handle on their sales team.
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October 2023 by Roxyblue Net
Every time I go here I get the best service possible. Shakira is amazing, attentive, friendly, and very helpful.
