The Old Navy in Phillipsburg is a very clean and well-stocked store with bright lighting. It is easy to navigate and offers a big selection of the latest styles for the whole family. The staff is consistently friendly, helpful, and professional, providing excellent customer service. Employees are engaging and go above and beyond to help customers, often encouraging them to save money. The store's bathrooms are notably cleaner than most public facilities. This location also offers the convenience of online buying with in-store pickup.
Had an Internet order to return. Issues with finding order on computer system. Employee tried several methods and was successful using e-mailed address associated with original order.
March 2026
The staff here today was awesome! They were very friendly and helpful. Plus we found quite a few of items that we were looking for. And on sale or at a deep discount. Love that, lol
September 2025
We received some amazing deals at Old Navy. We were able to buy our grandson a complete fall, back to school, wardrobe for around $200, which is amazing in today's economy.
