“I had a malfunctioning water fountain and Petco didn't have my receipt. However, after 2 weeks of back and forth, I got a replacement. Thank you Alison.
Not to be forgotten-Lisa, the star of the day. I spoke with Lisa last week about the same issue. At that.time, Lisa took down my info. While I was talking to Alison about.my issue, Lisa came with the piece of paper that contained the notes from our original conversation. Thanks Lisa, THAT was outstanding customer service.
You and Alison restored my faith in Petco.”
“Yesterday, my partner and I had purchased a harness for our 1 year old dog that he immediately slipped out of right in the parking lot. We went back into the store and Aaron was called to help us find a better fitting harness. Aaron was AMAZING! He took the time to fully explain and educate us on the different leash options vs harnesses and even went into detail to give us a mini lesson on how to best train our newly adopted dog how to walk on the slip leash with us. It was a fantastic experience to have a conversation with someone so knowledgable and so willing to make sure we found the right leash that would work best for our goals with our dog. The store had a great selection of harnesses, leashes, and everything we could possibly need for our dog. We are bummed we don't live closer or we would make this our regular Petco. We will definitely be shopping here when we know we will be in the area. Overall, the best experience we could have asked for when going to get things for our dog.”
“I have ordered several show collars and leads from Cherrybrook. Great pricing and fast shipping. Ordered on a Tues or early on Weds and delivered to AZ on Saturday by UPS. Much better than suppliers who use the post office.”
“Yesterday, my partner and I had purchased a harness for our 1 year old dog that he immediately slipped out of right in the parking lot. We went back into the store and Aaron was called to help us find a better fitting harness. Aaron was AMAZING! He took the time to fully explain and educate us on the different leash options vs harnesses and even went into detail to give us a mini lesson on how to best train our newly adopted dog how to walk on the slip leash with us. It was a fantastic experience to have a conversation with someone so knowledgable and so willing to make sure we found the right leash that would work best for our goals with our dog. The store had a great selection of harnesses, leashes, and everything we could possibly need for our dog. We are bummed we don't live closer or we would make this our regular Petco. We will definitely be shopping here when we know we will be in the area. Overall, the best experience we could have asked for when going to get things for our dog.”
“I brought home my girl back in August of 2006 and she was with me from bachelorhood to marriage to a boisterous family of 5 (she was the eldest child). Icewind raised a beautiful healthy girl and I fell in love in the first 5 minutes of my visit there with Anya. She brought endless joy and happiness to my family. Although she left us a few years ago, can't say thank you enough---”
“Never went to a Tractor Supply store before, but honestly, it was great. Yeah, the merchandise is geared towards a specific clientele, but everyday folks like me can find things, too. Check out one near you!”