Unity Bank in Phillipsburg is highly praised for its exceptional customer service and friendly staff. Customers appreciate the personal and warm experience they receive, which is often contrasted with larger banks. The leadership of Leena, along with her team members Marla and Sharon, is frequently highlighted for their friendliness and customer-oriented approach. From the very first contact, customers find the staff approachable and helpful, with Leena often going above and beyond to ensure a positive experience. She is known for greeting customers by name, answering questions promptly, and making every visit comfortable. The staff, including Bobbie, are described as a pleasure to work with, providing efficient assistance with deposits, account setup, and other transactions. Many customers have noted that their experience at Unity Bank is a refreshing change from big banks, emphasizing the personal touch and genuine care offered. Leena’s leadership and dedication are seen as key elements that create a welcoming environment where customers feel valued and understood. Overall, Unity Bank in Phillipsburg is recognized as a small-town bank that prioritizes relationships, service, and community trust.
The Best!!!!Better then the rest. The leadership of Leena over her crew Marla and Sharon. The most friendly and customer oriented I've experienced out of all the branches and other Banks!!!
January 2024
Great bank nice folks. Total pleasure to work with. Can't beat a local small-town branch. Been here for a while now and plan on staying.
August 2021
Great bank people that work there are always friendly
