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December 2023 by Rob Foster
Great place! Walked in and fixed a chain for me!
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December 2023 by Ron Fijalkowski
Needed repair great friendly service
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November 2023 by Ryan Reuter
Went to Pitman Jewelry to have a custom engagement ring made. Great experience and an amazing product. Andrea and Jeff were super helpful throughout the process. Would highly recommend.
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September 2023 by Elizabeth Pagan
I’ve come here a few times. Once to fix my boyfriends chain, then to buy a new chain as well. Every time I’ve come in everyone was very welcoming and kind! Its my go to jewelry shop now.
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August 2023 by The Invisible Man
Been going there for ages. When I needed to sell silver and gold, Jeff took care of it. Friendly and helpful.
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June 2023 by Mike Matera
Stopped in for batteries for 2 watches. Only took a few minutes. The staff was welcoming and very helpful in selecting a surprise ring for my wife. The way shopping local should be. Highly recommended
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May 2023 by Samantha Healy
I brought my engagement ring and two wedding bands to Pitman Jewelry for resizing. I needed to get two cut off there because my fingers were swollen.Once my fingers returned to normal, I returned with the rings to get them resized. The woman who helped me looked at my rings and sized my finger and wrote everything down.I returned about a week and a half later to pick them up and was told one of the small diamonds on the band of my engagement ring fell out and that they replaced it. No one from the store had called me prior to pick-up to inform me a diamond fell out or ask if I wanted it replaced. The saleswoman who sized my finger inspected my rings closely and did not mention there was a diamond missing.I'm extremely disappointed in the lack of communication as well as frustrated that I was expected to pay for a brand-new diamond without warning. If they had informed me prior to pick up I could have made the choice to replace the diamond at a different time.I paid the total bill and left the store feeling totally taken advantage of. I didn’t want to cause confrontation while I was there, that’s not who I am, so I just paid and left because I felt I had no other choice. My marital rings are so valuable to me for so many reasons and I felt I just needed to pay and get my rings back home with me.I am writing this review to alert other potential customers about my experience in the hopes they don’t allow it to happen to them. Please use caution and be mindful when having this store work on your jewelry.
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May 2023 by KATHY&MAIER Hitchner
A very bad experience!! For 27 years I have purchased add a pearl necklaces for my 7 granddaughters. Adding an inch of pearls for each memorable moment as they grew. The few years the shop has made it more and more difficult to get them in a timely manner. Today I picked up my latest purchase which had taken over three weeks and I only received them because I called to ask where they were. The snippy clerk said I didn’t tell them when I needed them and she charged me an additional $50. When I said how difficult my experience was she said”Good Luck Finding someone else” Not what I expect from a store we have supported our entire marriage. So sad!
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March 2023 by Kerry Platt
Nice jewelry and the workers are phenomenal. Only place I'll go
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January 2023 by Bob B
This is a great location for a jewelry shop right in downtown Pitman.
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December 2022 by Kirk Czyzyk
Quaint little store right in the middle of downtown Pitman - Excellent experience doing some Christmas shopping there and the sales staff were wonderful !
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July 2022 by Steve
Excellent customer service! I come to them for all my watch needs.
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June 2022 by Marjorie Pampel
Horrible customer service. I was designing a ring and they returned my settings before I had a chance to come and and look at them. They tried to tell me they called me a month ago when it hadn’t even been two weeks. When they called I told them I would be in within the next two weeks and when I came in a week and 3 days later they said they returned my items that morning because I didn’t come in. I explained to them prior to this my boyfriend works a rotating schedule and I can’t just come in any day. There was no follow up call saying they would return the items if I didn’t come. When I went in they were rude and just wanted to lay blame on me when they never told me they would return the items if I wasn’t in within a certain timeframe. I wasted 3 trips there for the whole process. They don’t even have anything available in the store to buy right out anyway. Don’t waste your time like me.
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April 2022 by Bud Jackson
They are always friendly and helpful. They will do repairs that others won't do
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April 2022 by Brendan Degnan
Awesome service. I got a watch resized and will definitely be coming back to get more serviced. Nice place with that great small town feel!
