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February 2024 by Mary Louise
Honest and fair and gets the work done. Very much recommended. Thank you Josh!
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February 2024 by Dan Henry
They are very knowledgeable and easy to work with. Never had a problem with my car when I got it back from them. I have been going to them for car maintenance and service for two and a half years.
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January 2024 by JP Bonner
Avoid if possible. Made an appointment for a routine insurance inspection by phone. Arrived and found no record of my appointment and bizarre hostility from the staff. Come here for incompetent administration, rudeness, and refusal to acknowledge a mistake; go elsewhere for professionalism and convenience.
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November 2023 by Eugene Middleton
Avoid Avoid Avoid.Following the purchase of a used car, I needed an inspection. Per Glenn's website, appointments were required. I specifically choose the location over another since they required appointments. This wasn't a full inspection, just one for insurance. As I learned from another location (we'll get to that) a five minute process.Upon arrival, the location looked a bit sketchy. An abundance cars in varying states of disrepair. The office was small, had broken windows, messy, and had car batteries on the floor.I start checking in for my scheduled appointment and the woman behind the counter let me know the person who does the inspections had stepped away, but we could do the paperwork in the meantime. Sounds good to me. Before she even handed me the clipboard, someone with "Joe" on their name patch came in talking to someone else, glanced at the clipboard and paper in her hand and said (without acknowledging me) "I definitely can't get to that any time soon." I mentioned I had an appointment and needed to get my son from daycare afterwards. He suggested I get my son, come back, and wait. I asked where we could wait since the office was clearly unsafe. He said we could wait in the car to which I replied that would be difficult with a two year old. He then said we would need to reschedule and walked out.Throughout this conversation he maintained a very threatening tone to the point I felt uncomfortable.I simply left and called another shop. Stopping in without an appointment; The other shop was nice, clean and staffed by professionals. I was in, out, and on my way in under ten minutes. This was what I expected from Glenn's. Not the hostile, chop-shop atmosphere.Do yourself a favor and avoid this place.
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November 2023 by Gene M.
Avoid Avoid Avoid. Following the purchase of a used car, I needed an inspection. Per Glenn's website, appointments were required. I specifically choose the location over another since they required appointments. This wasn't a full inspection, just one for insurance. As I learned from another location (we'll get to that) a five minute process. Upon arrival, the location looked a bit sketchy. An abundance cars in varying states of disrepair. The office was small, had broken windows, messy, and had car batteries on the floor. I start checking in for my scheduled appointment and the woman behind the counter let me know the person who does the inspections had stepped away, but we could do the paperwork in the meantime. Sounds good to me. Before she even handed me the clipboard, someone with "Joe" on their name patch came in talking to someone else, glanced at the clipboard and paper in her hand and said (without acknowledging me) "I definitely can't get to that any time soon." I mentioned I had an appointment and needed to get my son from daycare afterwards. He suggested I get my son, come back, and wait. I asked where we could wait since the office was clearly unsafe. He said we could wait in the car to which I replied that would be difficult with a two year old. He then said we would need to reschedule and walked out. Throughout this conversation he maintained a very threatening tone to the point I felt uncomfortable. I simply left and called another shop. Stopping in without an appointment; The other shop was nice, clean and staffed by professionals. I was in, out, and on my way in under ten minutes. This was what I expected from Glenn's. Not the hostile, chop-shop atmosphere. Do yourself a favor and avoid this place.
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November 2023 by La Rayne Wright
Went here for DMV-Inspection after failing, WONDERFUL SERVICE!Melissa is absolutely a breath of fresh air. Customer service seems worse since COVID-19, it’s nice to see she’s the first person you see and speak to…..I WILL DEFINITELY BE BACK
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October 2023 by Angela S.
Glen's auto has been servicing my family's cars for years. They are respectful of your budget and honest about what needs to be worked on. Their secretary is very nice and organized so everything is running smoothly!
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September 2023 by Alyson Rhodes
Disgusting experience - didn’t think it was possible to be spoken to in such a vulgar manner. I kept looking for the hidden cameras thinking John Quiñones would pop out from behind a bush.
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July 2023 by Ben L.
My family and I have been taking our cars to Glenn's for over 15 years (between us all we have 10 cars). He is very honest and his prices are very reasonable. Melissa has been a great addition.
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July 2023 by Warren Hynes
Glenn's is as reliable an auto mechanic shop as you will find. Service with skill, professionalism, integrity and compassion. Top-notch in every way.
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June 2023 by David Lazarus
Glenn’s is as good as it gets. Josh is honest and fair in his price
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May 2023 by Jerseykittyg
Took my car into Glen’s Wednesday morning it was reading PO300,PO304 & PO496 and sounded like a terrible clunker driving. Had to have coil replaced & canister pulse valve. Received it Friday late afternoon from Glen’s and the car drove like brand new! All was done at a fair price. 5 stars!
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April 2023 by Donnette Green
When for inspection for insurance purpose. The gentleman was very knowledgeable and the service was quick.
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April 2023 by Alexander Lobo
I just happened to get my car inspected by Josh, I believe that's his name, and let me tell you, from the admin to the mechanics, they are amazing people with great customer service skills.Even though it was my first time there, they treated me like family, there is nothing more valuable for me than a great customer service experience. They deserve 6 stars but I can only award 5.? recommended!Thank you guys, great job.
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March 2023 by Udara Perera
If I can give zero I’ll. Very unprofessional. The lady who answered the phone was very rude and unprofessional. She didn’t even gave me chance to talk. I just wanted to get appointment for insurance photo inspection. I had a appointment yesterday but unfortunately couldn’t make it coz my son fall down from the bed and bleeding so I had immediately rush to the hospital.She didn’t even listen to my situation and that I had appointment already. She was just talking talking above me and didn’t stop single minute to listen to what I’m saying and just hang up on me like I’m not even person. Very very unprofessional, rude and Poor service.
