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June 2024 by Frances Powers
I have been banking with PNC since 2004. Because of moving during that time I have used three different things locations. I have always been treated like I am their most important customer. They have been professional, friendly and knowledgeable.
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April 2024 by Caryl
Left work early to make a deposit for my office. A guy wearing Tshirt greeted me in the lobby asking why I came in. As I told him that I had a deposit, I realized there was absolutely no tellers behind the counter. He first tries to tell me he can show me how to make a deposit at the ATM. I explained that this is not MY business & I do not have an ATM card. Mr Tshirt then tries to convince me to download the app to make the deposit. When I refused (again -it isn't my business), he went into the back for a moment & then came back to inform me that I would have to wait 10 minutes for a teller to be available. SERIOUSLY? No. This is unacceptable & it is the 2nd time this happened.
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February 2024 by saurav kumar
Have a very good experience dealing different types of transactions/services with this pnc branch. Especially Micheal from Customer service team has been of great help and always ready to help
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December 2023 by yf
A few days ago, I had an interaction with Mr. Alexander Denis, the Assistant Branch Manager. He is very warm and knowledgeable. I am completely satisfied with his service.
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December 2023 by F
A few days ago, I had an interaction with Mr. Alexander Denis, the Assistant Branch Manager. He is very warm and knowledgeable. I am completely satisfied with his service.
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September 2023 by Brooke Yang
Just had a terrible experience and wasted 1 hour and 20 minutes of my life due to an astounding level of incompetence and poor customer service at this branch. I’m thankful my personal accounts are at Wells Fargo which I’ve never had an issue with in my 15 years with them.
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March 2023 by Tara Franzoni
pnc is the worst bank of all time. they have extremely slow transfers compared to other banks, high unnecessary fees, and poor customer service. its taken me over a week to close a simple bank account. i would never recommend them to anyone, especially this branch.
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September 2022 by Appleton Fryer
Many convenient locations in NJ and neighboring states. Very nice employees, including managers. Full lineup of banking and financial services.
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May 2022 by Veto Puro
Very welcoming staff.. especially Joyce Snyder . I felt home.
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September 2021 by aparna chatterjee
Great employees and fast service
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August 2021 by Mohan Yenugadhati
Employees were really nice. Up until they asked me to give 10/10 on their reviews instead of 9/10. Looks like they were fearful to keep their jobs or something. Let them be human, tired of being treated nice for no reason.
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April 2021 by A.J
Awhile ago I went inside to close my joint account. I checked back later and was shocked to see it was still open. Not sure why this employee is telling people she is closing accounts when she’s actually keeping them open. Isn’t this a crime?
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August 2020 by T.S
Not sure why I always have a problem getting change for a $20 or any amount. The teller always ask me several questions about why I need change. Very strange to me.
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May 2020 by P Kumar
Even though you reach 5-10 minutes before closing they will not take the document which they have to just collect and process later. They will ask you to come next day.
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November 2019 by Rachel Teague
Zero stars. They don’t honor your previously scheduled appointments and it’s impossible to find someone with the slightest clue. Very confused how this bank can continue to run this way.
