United States Postal Service

Post Offices, Shipping Centers
Hours: The United States Postal Service provides reliable shipping with options for both personal and business needs. For business customers, there are convenient services like free scheduled pick-ups and a business account system that allows for creating labels and using the lobby's drop ship machine, avoiding counter lines. The lobby hours are extended compared to the counter, though some customers wish they were longer. During busy periods, like the holiday season, employees demonstrate true customer service, with some going above and beyond to ensure packages are collected and clients are cared for, making customers feel valued and willing to stay loyal. Regular counter staff at the windows are generally described as awesome, kind, helpful, and friendly, with specific praise for their assistance with services like passports. However, some feedback notes that counter staff can sometimes be not very friendly, though this is occasionally understood due to how busy they are. A noted issue is with the lobby's drop ship machine, where tracking information can take two to four days to appear, which is a risk for business clients who need immediate proof of shipment. Suggestions for improvement include having someone scan packages at the drop ship machine to speed up tracking and shorten lines, which might also improve counter staff demeanor. Overall, the service receives positive recognition for great employees and good customer service, with some areas identified for better consistency and technical fixes to enhance the experience.

• 1.26 miles

  

  FedEx Office Print & Ship Center Shipping And Mailing, Printing Services
• 1.32 miles

  

  The UPS Store Shipping And Mailing, Shipping Centers

1. Pleasantville, New Jersey