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March 2024 by Omar Cotes
This is the second time I use the shop. They do quality work and are friendly. HOWEVER they are extremely unreasonable for parts. I just got back my BMW took it an for an issue with a hood that did not open. Looking through the invoice I see they charged me 474.56 for a hood latch. I am unable to find anything even remotely close to that price online. The most expensive OEM hood latch I could find was not even 150$ the average was 80$. I am extremely disappointed with the price gauging. I did not bother to check the price prior to service as I usually depend on the professionals to be just that. I of course paid my bill and quietly walked out as I feel at fault for not checking. Lesson learned on my end.
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February 2024 by Danny Taveras
For all auto body repair I will not go anywhere but citros they are very friendly and professional the best all around
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February 2024 by Denise Tornick
I can't say enough good things about the repair job on my car, from the customer service to the actual work. My car looks fantastic and you can't tell it's a new front door or that paint work was done to the rear. Margarita was an angel as far as keeping me informed and walking me through the whole process. I Wholeheartedly recommend Citro's.
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November 2023 by Ina Tubilleja
Incredible quality of service and customer service with great communication.I recently had a repair done and the customer service here from Margarita (I believe that is her name) was incredible. She was very communicative throughout every step of the process and set expectations with me clearly. And my car came back looking like new. I highly recommend this business.
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November 2023 by Linda Thornton
Repair looked liked brand new and they even cleaned the inside of my car!
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October 2023 by Robert Birkland
Top notch auto body shop you won't be disappointedService: Body & Trim
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August 2023 by tina xxxx
Doreen did my estimate, excellent service.The repairs also excellent. Ash called me to advise me my clips was cracked, nice to have a courtesy call.I highly recommend Citro"s . My car looks brand new. :)Service: Painting
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July 2023 by Shevona Yashin
Citro’s was amazing with truck.They were clear on all work that had to be done and the details. The overall work was done quickly, faster than I expected and all together the service was excellent!! This was my second time using them, and hands down the best around town!!Service: Body & Trim
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December 2022 by Brian Dack
BEST IN THE BUSINESS!I had gotten into an accident and had my car towed to Citros over the weekend while they were closed. First time ever trying this company. I left a voicemail hoping for the best.. Jerry called me back first thing Monday morning and was super pleasant and informative. He kept me updated through the whole process, and was very knowledgeable about how insurance handles claims. They kept me updated throughout the whole process and worked to fit me into the schedule as quickly as possible. Couldn’t have went any smoother. I HIGHLY RECOMMEND CITROS FOR YOUR AUTO REPAIR NEEDS!Service: Auto engine diagnostic
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November 2022 by j. DGvani
Best Auto Body shop I have ever used. Great communication with me. My car was repaired in a week. I highly recommend Citro's.
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November 2022 by Claire Nordlander
10I recently found myself in an accident with a driver whose choice was to have minimum state coverage. I was just about ready to give up on fixing my 2021 Honda until my insurance provided me with Citros as the auto body shop to provide yet another appraisal for the potential costs. From the moment I began my journey with Citros, I only spoke to two people, one who is the sweet woman, who I’d love to remember her name but can’t, in the office and Gerry. Both of whom took initiative and time to fill me in and keep me informed. Once estimated cost was determined luckily my insurance said they would be fixing my vehicle and rather than have my car sit for weeks while parts were ordered, Getty had me keep my vehicle as to not be inconvenienced any more. Once parts were in they never came to me about anything other thank updates on completion. Gerry was honest and upfront during entire process and was able to stay within a short time frame. The damages well exceeded $10,000 and basically needed to replace everything on passenger side. When I arrived to get my vehicle i was shocked. It was detailed, interior and exterior, new tires on passenger side and all. It looked like the day I bought it. I’m thankful for Gerry and his patience during w process and so happy I avoided the entire process of usual auto places hassling and making me question everything. Thank you Gerry. My family appreciates your kindness and help.Services: Electrical
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November 2022 by M Tolentino
Very professional. Delayed the delivery date but delivered on time anyway, which made it confusing but no big deal. Gave them 5 stars on Insurance survey as well. Definitely would go back again and recommend to friends and family. I only wish they'd repair rust... :-)
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October 2022 by Alissa G.
Have been having so much bad luck with my car recently so when my insurance told me Citro's was under them I decided to give them a try. Took a little while to get the initial appointment but once I was in it was quick and seamless! they were always friendly and happy to answer all of my questions over the phone and in person! A week later I noticed something was weird and brought it up to them so they told me I'm more than welcome to bring it back in to look at, and I brought it back in and they fixed the issue right away! Also went in originally for raccoon damage (they're bigger than they seam) but unfortunately had low tire pressure right before drop off and they fixed that as well!
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October 2022 by Denise Murphy
Citro employees are a pleasure to deal with. Beautiful repair job. Very professional!Service: Body & Trim
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September 2022 by Linda Smith
Citro’s repaired our car quickly (1 week) and kept us informed about the progress. Very good!Service: Body & Trim