H&R Block offers expert tax services, helping clients maximize their refunds and navigate the complexities of tax preparation. Customers can choose to visit their local Pompton Lakes office or utilize the convenient Digital Drop-Off service to work with tax professionals from home. The company prioritizes client well-being by maintaining clean offices and practicing social distancing. Reviews highlight positive experiences with the tax professionals, particularly one agent who stands out for her knowledge and helpfulness. Clients appreciate her ability to answer questions and provide a clear understanding of the tax process. Many return year after year due to the confidence they have in her expertise. New clients also report satisfaction with their experiences, noting professionalism and knowledge in their interactions. Overall, H&R Block is recognized for its dedicated staff and commitment to client service, making tax season less stressful for everyone.
Laura was so sweet and accommodating! She has a great personality and you can tell she really knows what she's doing. She was supposed to leave and kept taking walk-ins. What a committed, hard worker! I was impressed and I'm happy I found a new tax person to go to every year!
March 2024
Always a great experience, my agent Napaporn is always great and answers any questions you can possibly have so you have a better understanding off the tax process and any changes.
April 2023
I worked with Nappy, and she was outstanding. I had a super complex situation, but she helped out so much and really gave me relief.She solved a lot of small issues I had, and i got the money I was owed in my tax return, which was significant.Thanks Nappy for all your help!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
