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August 2025 by Vanessa
Terrible customer service. My husband went to this location and was completely ignored, they took other customers, even the ones coming after him. He wasn’t addressed at all, not even a hi. The sign said “See somebody before you sit” which is what he did but he was ignored. I do not recommend this place, terrible customer service. They beat themselves out of a big purchase, he was there to inquire about a tire lock and possibly to buy a family vehicle. Terrible customer service.
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June 2025 by Le Manuzx
Went in with my wife looking for a reliable used car and Erick was the greatest throughout the whole process, super straightforward but understandable at the same time. Would recommend him 100%!! Thanks Erick!!
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June 2025 by Tracey Taylor
The BEST Honda service shop! Had to replace a spare tire kit, and get the spare inflated and kit installed.
They are true to their word (appointment time and pricing) and provide excellent, friendly & professional service.
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May 2025 by Jacob Gonzalez
The service team at Route 23 Honda went above and beyond in taking care of me and my 2016 Accord. My car was being serviced for a warranty issue with one of my headlights when the lift failed and it had to stay overnight at the dealership. I was kept informed throughout the entire process and did not have to call for updates about the situation. Once I got my car back, not only was the issue taken care of, the tech also fixed the fender around the headlight that was very bent. I also received a complimentary oil change for the inconvenience of not having my car and being able to obtain a loaner. I definitely will recommend this dealership to all of my family members and friends who own Hondas
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April 2025 by Nicholas Salgado
Excellent service. Drop off was fast and easy and service was completed sooner then expected. Car exterior was washed Thank you!
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April 2025 by Bart Calandrillo
Visited 5 different Honda dealers. First 4 dealerships the sales reps were just a bunch of fony liars con artists. Looking for a Honda ask for sales rep JOE. He will answer all your questions with legit answers while treating you with respect and kindness. Gave Rt 23 Honda 4 stars only because the first sales rep i spoke to didn't even introduce himself. I requested another sales rep immediately. Happen to get the best sales rep ever. Joe.
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February 2025 by Ricardo Lavi
3000/3000
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November 2024 by John Mayer
Excellent service and very friendly
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November 2024 by Neveen Abd Elsaid
Received that letter for my recall, that parts are Available, called this dealer and told me it is not, ??
How there is no connection between Honda and dealers and they said will be available on fall and we are on the end of the fall
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October 2024 by Melissa Soto
I’ve been servicing my car here for a while and Maegan has been absolutely amazing! She always goes above and beyond to give great customer service and guidance with recommendations.
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October 2024 by Cathy Matich
10/22/24 - I took my new Honda CRV to Route 23 Honda for it's first service. Everyone I encountered was very professional and pleasant to deal with. In particular, Dana patiently explained the process to me and answered several questions that I had about the car service needs - both that day and for future things. I was pleasantly surprised to find out about the multi-point check done with each service and that I even got a free car wash! Very happy that I chose Route 23 Honda as my dealer.
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October 2024 by Joe Barreto
Route 23 Honda was truly phenomenal! They called me back the day after I purchased a used Audi Q3 and corrected issues that I didn’t realize were a problem to begin with at purchase. The entire staff at this location, from management, to sales and service are top notch.
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September 2024 by Audiowrath Jason Rybka
Bought a barely used hybrid at a great price. Lifetime free oil changes. Would recommend if in need of a new car or suv.
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September 2024 by Jane Sh
Polite staff, professional service. Large seating area for customers with free coffee and tea, you can buy various snacks. Convenient location.
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September 2024 by C J
I received a recall/warranty extension letter from Honda and called this dealership service center to schedule an appointment. But the lady mentioned there is no warranty extension or recall under my vin#. Next I mentioned I received a letter and she mentioned please disregard the letter received. Then I called Honda and they confirmed my extension of warranty/ recall in their system and he mentioned they will note a complaint down of this issue if misguiding me trying to cheat me of my money. The guy said they will work internally with the dealership but they didn’t specify what will happen. This place is a scam and the workers are liars at this dealership. I only gave one star because because that’s the lowest I can give. They deserve a zero star. Huge liars, cheaters and scammers.
