The Xfinity Store by Comcast in Port Murray, NJ, offers a variety of services including Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers have reported excellent experiences, highlighting the helpful staff who assist with selecting equipment, solving technical issues, and providing thorough service. Employees like Lenny and Hussein are noted for their quick problem-solving abilities and friendly demeanor. The store maintains a pleasant atmosphere and provides amenities like water for waiting customers. Many appreciate the bilingual support available, making it accessible for a diverse clientele. Overall, the store is praised for its excellent customer service and efficiency in handling transactions and equipment exchanges.
Easy returns for excess cable boxes, etc. There was no line and two customer service reps available to take care of walk in business when I was there.
April 2025
Excellent experience. Lenny helped my mother and I pick out the phone we were looking to get. Not only that, he brought to our attention the xfinity rewards as well. Very helpful guy overall, he made the process a quick and easy experience.
July 2024
Hussein at Port Murray, NJ Xfinity Store solved my email problem in about 6 minutes. It was a dream come true. Next time you have a problem, go see Hussein, he'll solve it! Snap!