Barbour, a renowned clothing brand, is praised for its exceptional customer service across multiple locations. Customers from as far as Chicago have commended the store's staff, particularly Diane and Marion, for their exceptional assistance and going above and beyond to resolve any issues. The brand's repair and re-waxing services have also been highly appreciated, with one customer describing the work as "amazing" despite the cost. Clients have consistently highlighted the pleasant shopping experience at Barbour stores, praising the lovely staff and the charming store atmosphere. Overall, Barbour's commitment to customer satisfaction is evident, with customers expressing their intention to return and recommend the brand to others.
Fantastic customer service from 800 miles away! I live outside of Chicago and was lucky enough to connect with Diane and Marion. Could not have been more helpful in a bit of a difficult situation. They went above and beyond customer service wise. Barbour is lucky to have them!
March 2024
Diane, Marion and Karen are the best! Super helpful and amazing!
June 2023
I have just recently finished an online sale with the Barbour International team. The customer service here is by far the best customer service I have ever received.Thank you to the lovely ladies who helped me out.