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July 2024 by Judy McCloud
Two different plates and one is expired
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July 2024 by Veronica Mehno
Worst place ever! Had rented a car for 1 month due to the fact that my car was stolen and I requested to switch rental cars....they said "there are no cars available " they are just a joke!!!!!!
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June 2024 by Kristin Williams
Rented a car for the afternoon/evening for a quick adventure around the area. It was easy to book through the app, and when we picked up the car, the staff was very kind and efficient. After hours return was super simple. Thank you!
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May 2024 by Lingyu Pan
Clean and neat. Service personals there are very professional and efficient.
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April 2024 by Sue Griffis
Friendly, convenient location, top notch service!
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April 2024 by Sooha Lee
I rented a car from Enterprise in Princeton, expecting a Toyota Corolla, but was initially given a minivan. Then, due to availability issues, a representative named Tyler provided me with a Mitsubishi Mirage. Despite being promised a size-appropriate swap by March 8, 2024, I experienced significant inconvenience and had to exchange the car at another location in Trenton due to its poor condition. Despite taking photos of pre-existing damages, I faced unjust damage claims upon return on April 1, 2024, by Tyler, leading to disputes supported by my insurance. This experience, marked by poor service and unfulfilled promises, resulted in a highly stressful situation. As a resolution, I intend to share my negative review broadly, rating the involved parties, including Enterprise, Tyler in Princeton, and Justin in Trenton, as 0 out of 5 stars.
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March 2024 by Priya G.
Nightmare. Absolute and utter nightmare mainly because of new manager who is rude and unprofessional. I ended up missing a medical appointment. Pity. There used to be excellent people at this branch.
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February 2024 by Joon Yong Choi
Nile (apologies if I mispelled!) Was great at pick up. He was kind and got me in and out so quickly!
I highly recommend this location if convenient for anyone looking to rent a car in the central jersey region.
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January 2024 by Greg Garey
The branch did a good job, their telephone people aren't very good..messed up on location, but the staff was very accommodating and got me a car
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December 2023 by Alan Berg, CSP
The team here was so helpful and friendly, it was a pleasure renting from them. The location is convenient and the car was in good condition and clean.
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December 2023 by Alan B.
The team here was so helpful and friendly, it was a pleasure renting from them. The location is convenient and the car was in good condition and clean. We'll definitely use them again.
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December 2023 by abdel Kareem said
Requested a pick up from Hyatt hotel at 9:30 and unfortunately they do not come on time .The person who answers the phone was not friendly also . I always used to deal with enterprise because they are friendly small enterprise business but recently I didn’t feel the same . Tamara shaker
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September 2023 by Aaron Taylor
Had a delivery for this place. Just wanted to say the staff here was pretty cool! The parking situation may not be ideal especially for truck drivers that deliver here but that’s not their problem!
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August 2023 by Xiaoli Chen
The sevice was very good
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August 2023 by Vincent Cefarello
Brett was very helpful in a very stressful situation I was having. He went out of his way and made the whole rental process smooth. Thank you Brett really appreciate all your help!