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March 2024 by Priya G.
Nightmare. Absolute and utter nightmare mainly because of new manager who is rude and unprofessional. I ended up missing a medical appointment. Pity. There used to be excellent people at this branch.
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January 2024 by Greg Garey
The branch did a good job, their telephone people aren't very good..messed up on location, but the staff was very accommodating and got me a car
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December 2023 by Alan Berg, CSP
The team here was so helpful and friendly, it was a pleasure renting from them. The location is convenient and the car was in good condition and clean.
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December 2023 by Alan B.
The team here was so helpful and friendly, it was a pleasure renting from them. The location is convenient and the car was in good condition and clean. We'll definitely use them again.
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December 2023 by abdel Kareem said
Requested a pick up from Hyatt hotel at 9:30 and unfortunately they do not come on time .The person who answers the phone was not friendly also . I always used to deal with enterprise because they are friendly small enterprise business but recently I didn’t feel the same . Tamara shaker
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September 2023 by Aaron Taylor
Had a delivery for this place. Just wanted to say the staff here was pretty cool! The parking situation may not be ideal especially for truck drivers that deliver here but that’s not their problem!
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August 2023 by Vincent Cefarello
Brett was very helpful in a very stressful situation I was having. He went out of his way and made the whole rental process smooth. Thank you Brett really appreciate all your help!
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July 2023 by Magatte ka
Please do yourself a favor and rent at another location. I have use this location many times but they always find a way to make it the worst experience. I made a car reservation for a long work travel and was offered a Nissan kick as an upgrade.
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April 2023 by Joe Zhu
Reserved full size Malibu at this location since it’s closer to my house.Ready pass and checking in was nice and easy.But when I opened the door, lots if smoking smell. AND stains on the driver, passenger seats?! Called manager to take a look she told me she smelled only detergent. I didn’t argue with her, left with the car.Very disappointed with enterprise. I will post some pictures later.
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February 2023 by avi goldstein
Fantastic service! Really went above and beyond to help me
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January 2023 by JIN WU
WOULD NOT RECOMMEND. overall terrible experience. The person that met me at the auto shop was very fast to leave me with the car. Wish he took more time to explain things to me. I had to call to get clarification on the “E-ZPass” module in the rental car.After returning the car, Enterprise sent me an email for a $23 charge for a toll and then their service of $16. $39 total! What grinds my gear is that I called and spoke to Enterprise about it and made sure that they knew I wanted to always use my own E-ZPass. The reassured me everything would be fine. So when I received the email, I was extremely disappointed. Called them and they sent me to speak to another department, and after speaking to another department, they told me to speak with yet another department!! This is exactly what I wanted to avoid; spend a whole day chasing down a fee that should never been there in the first place!WILL NEVER USE AND WOULD NEVER RECOMMEND ENTERPRISE!
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December 2022 by Michael N.
These days car rentals are a hit or miss proposition. Some days you fly through the line right into your late model chariot where everything works and you're not inhaling the second hand carton of Marlboro menthols courtesy of the nervous surgeon who did a few donuts in the hospital parking lot last month.Today was a good day. Transaction done in fifteen minutes and I'm on my way in a Nissan from this decade. Tomorrow, it may be an '07 Kia. There's always something to look forward to. Where's my pack of Marlboros. Five very easy stars.
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October 2022 by Jennifer Rapp
They were very nice here. Also the whole rental process was super simple. Maybe because it was an insurance claim. Also this one is very close to Princeton University. I think they might hire students to help run the place. They do a fantastic job.
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September 2022 by S C
Staff was very helpful and polite, especially Priscilla. Loved the pick up and drop off service, pleasant rides. Car was cleaner than the ones I get from Budget. Good location. Easy check out and return. My only disappointment was that the car came with a quarter tank of car versus a full tank, not easy to return with the same amount.
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March 2022 by Douglas Rubin
Incredibly, unexpectedly, unreservedly 5*'s! Used to rent cars quite a bit when I traveled for business (Avis was generally good), but I had some unexpected auto-body repairs (ouch) and I needed a local vehicle. NJM insurance recommended and Lauren/Willie could not have been nicer or more professional. Car was great. Co$t was surprisingly reasonable (no Airport surcharges). Yes, I would use them again!
