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April 2024 by Kenneth Statmore
The delivery and assembly of my Matix U30 bike was excellent. The team arrived n time and knew what they were doing. However, no one instructed me on how to use the bike.
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December 2023 by Rahul Balwani
Chuck is incredible! He took the time to answer all of our questions, didn’t pressure us at all to make the sale, and even gave us an honest opinion on what he would avoid as a customer. It was so refreshing to have a conversation with him knowing we could trust his insight and experience. In today’s day and age it’s so tough to find trustworthy salesmen, and I would go ahead and recommend Chuck’s fitness store to anyone that asks!
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December 2023 by Sue T
Excellent product advice without any pressure to purchase higher priced products. I purchased an elliptical from them today and a matrix treadmill from them 2 years ago. I keep returning due to the great customer service and competitive pricing.
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October 2023 by Jonathon Sasportas
Great service. Very professional. Straight forward transaction and super quick delivery options. Would highly recommend.
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October 2023 by Keri Mandell
I bought a new Matrix treadmill last week and can’t wait for it to be delivered. Chuck from the store in Princeton was super friendly and knowledgeable. He was patient and answered all my questions. If you’re in the market for a new treadmill, I highly recommend heading over for a visit!
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October 2023 by Xinmei Wang
We came in today to test massage chairs and I wanted to give a shout out to Chuck F who was super helpful and explained everything to us, he was really patient and friendly and didn’t rush us to make any decisions. The store has a good selection of chairs to try. Will be back if we need anything else!
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July 2023 by Sharon Scurato
We just bought a Matrix Ascent Trainer. Chuck helped us explore all the different options and was very patient and knowledgeable. Delivery called right away to schedule. So far everything has gone smoothly and the store seems committed to customer service. All positives to date.
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December 2022 by Victor Segarra
Chuck was super helpful and knowledgeable with helping me find the best bench and leg extension for my gym. He went above and beyond to help me get everything all the way to my car. He was super friendly and absolutely loved the store. Chuck made it a pleasurable experience, I’ll definitely come back for other equipment I might need. I recommend this store highly!
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November 2022 by Vivian R.
One thing about my husband and I is we love great customer service. We will pay just about anything if you provide great customer service. I am Very disgusted and disappointed. My husband and I walked into the store on November 25th. The sales person with a ponytail did not acknowledge that us. He was with another customer but he could have said I'll be right with you or a simpleGood evening would have been great! DO NOT BUY FROM THERE!!! It's obvious they are racist. What's sad is we were going to buy equipment on the spot. He was so busy with the white customer who did not buy anything that he did not look at pay acknowledge us or even attempted to make eye contact!! Horrible!!!
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September 2021 by Alex Desamout
Gym Source is a place to get high quality work out equipment. The people are knowledgeable and they have a great selection. Only reason for 4 stars is they are pricey
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August 2021 by Michele Ganga
Very bad experience...incompetent delivery people, no phone calls as to when the delivery was coming, could not tell me the delivery status, unable to talk to a supervisor....please, steer clear of these people. Nordictrack was so easy to work with and a much better piece of equipment and very affordable. We cancelled the order with gymsource, we never got a return phone call from the supervisor....disgusting, and incompetent....please beware, and also way overpriced!!!!!!
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March 2021 by David Bogart
Sales person Dan was great helped us find everything. Lots of selection
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February 2021 by Tristan Kamrad
I've never been here, but Google wants me to rate it. Keep up the good work guys. I assume if I owned a gym that this would be a good place to go, but I don't. I like free weights. *wink wink*
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January 2021 by K D.
We broke down and decided it was time for some weights and a bench. After stopping by another local gym equipment store, we went to Gym Source for the first time and were not disappointed. They sold us a bench and reasonably priced weights (8 dumbbells). The staff carried all of items to the car, emailed the invoice, and provided a tape measure to make sure it would all fit. Given the high demand, this is a great local option.
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December 2020 by Sandy Gibson
You can't call the store directly only the 800 number. I needed to see if they had something in stock and there was no way to find out. The 800# said they would ask the store to call me, but hours later they had not.
