-
January 2024 by Tinu Smith
Way long wait time - when you see your car is done, service rep doesn't call you! You have to approach them! Also, find lot of unnecessary problems and when you are done with service, you get more lights on dashboard then you go in! Don't use this facility for service!
-
January 2024 by Denalia
Staff was friendly and efficient. I got an oil change + car inspection— was in and out in around an hour on Saturday morning despite there being a full waiting room. Docking one star because I also requested my tires to be rotated, but they didn’t do that, so I’ll have to visit again.
-
January 2024 by Fran Ameri
I want to commend the OUTSTANDING customer service I received by Ed of Princeton Honda Service Department. I cannot thank Ed enough for all the time he and his wonderful team spent taking care of my car and trying to figure out the issue with my tire. He is honest, thorough, professional and kind. If I could give Ed, his team and Honda of Princeton 100 stars, I would. On top of that, I didn't even need to make an appointment for the type services performed -- which are considered Express Services . The dealership where we purchased the car does not offer this convenience. I will only go to Honda of Princeton where there is a climate of kindness -- thank you Ed and team Honda of Princeton.
-
December 2023 by Owais Khan
service department experience was great
-
December 2023 by Brian Sorensen
Broke down more than 100 miles from home. They had the parts on hand so it didn’t take long. Based on the invoice, they kept the alternator core refund, but they gave us a 15% discount on a $2184 charge that maxed out at $200.I guess it evened out but it’s hard to tell.
-
September 2023 by Patty Smith
I have purchased new cars and had them serviced at Honda of Princeton for over 20 years. The service department at Honda of Princeton makes getting your car serviced as easy as possible.Honda of Princeton’s service manager, Mr. Chris Luberto, is top notch. He cares about every customer and their vehicle. He is professional and trustworthy . Chris makes certain that cars are well cared for in the shop, that work is done in a timely manner and that when completed, the customer is completely satisfied. I worked closely with Mr. Luberto recently on a service issue with my Honda and I was astonished at his commitment to excellence. He provided for vehicle pickup and return to and from my home, personally oversaw the work and called me when it was completed. The work was done to perfection.I have had exceptional experiences with Honda vehicles over a long period of time (over 30 years) so I am obviously very brand loyal. But a large part of that loyalty has come after my experiences with the service department at Honda of Princeton and service managers like Mr. Chris Luberto. They have made owning my Honda vehicles effortless and a joy. It doesn’t get any better than that.
-
September 2023 by joe hadge
Great. Skillful helpful and very nice place. The service advisor was upbeat & informative. I'll be back.
-
August 2023 by Murali Adari
Nice sales Team with equally nice Manager! I would go again.
-
July 2023 by Masooda Sultani
I’ve been coming here for years and receive great service by Mike Panos and the rest of the crew, every single time.
-
July 2023 by vinod meda
Was there for service recall. They created work order and told it takes 3 hrs for fixing. 2hrs my car was parked outside and no one attended. When I checked back, they said they are going to work on it now and will be completed in couple of hours. Not sure how long they are going to take now.Don’t want to visit this again.
-
July 2023 by Ting H
Seriously? It’s not the first time I found that the armrest so dirty when I pick up my car after service. This time even door handle and chair… Is it just something very easy to avoid?
-
May 2023 by Juliana Rojas Zea
I like their service!Very friendly staff and good environment
-
May 2021 by Vishnujana D.
Engine was acting up On the road so I brought it to them as they were close. Guy who looked at it says it's a. $1500 repair at least. Took it to a family friend Mechanic. Said it was $60 repair.
