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April 2024 by Jose Escobar
Lovely experience, great costumer service and they were able to get everything I needed in a short period of time. Thank you ladies for the help!
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November 2023 by Narayan Ram
what a buying experience should be. Knowledgeable sales persons who want to work with you. White Glove treatment
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August 2023 by VAIDEHI APTE
Felt very ignored and the sales person was absolutely inattentive, as if he did not want to help us. We were hoping to buy a couple shirts, ties and a suit. Tried on a few suit jackets and he was of no help in deciding what looked or fit best. Did not help in trying different styles either. When looking for shirts, he just stopped looking randomly to chat at the checkout and we had to dig through the disorganized shirts ourselves. Shirt inventory also seemed sparse. He also did not help in suggesting ties. Overall, felt ignored and as if he did not want to do his job and help customers..
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June 2023 by The_Glitter Life
Amazing!!! From the second we stepped in the door this place treated us so professionally. The store was neat, clean and when we need help they came right over measured my son and explained everything to us. We call the Homdel store and there was such confusion I was nervous when I walked in. I was so pleasantly surprised and can’t wait to see my son in his tux. Thanks Guys!!!
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June 2023 by Sam Li
Needed a suit in a hurry, and they supplied one. Decent quality and price. The salesman who helped me was an oddball, inappropriately dressed for haberdashery. A few women in the store whom I assume were all employees, including the manager, apparently, were too busy throwing gossip to help customers. This review is for the Princeton, NJ store.
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May 2023 by Ashutosh Sinha
We had very good experience. We got very good deal buying couple sports coats and a suit and a dress shirt. Staff was very helpful and quality of the merchandise is super
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May 2023 by stacey a
The store in Princeton, NJ, is the best. Gigi is always super helpful and has a wonderful personality.
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April 2023 by Steven Lyon
I agree with some of the reviews that have been left recently for this Jos A Bank location. I felt both ignored and assaulted simultaneously by the salesperson in the store. Between an attitude that could clearly care less if I found what I was looking for in a suit, to a desire to get alterations and ring me up for a suit I hadn't even yet decided on, I have never in my life had a worse customer service experience when purchasing clothing. This was an amazingly bad experience, that unfortunately did not reflect a prior experience I had at the same store 5 years prior. Clearly there is such desperate need for help that they are just looking to pay anyone to stand on the floor with no knowledge of anything with a bad attitude, and it shows with such poor customer service.
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April 2023 by Mary V
Brought my son in for a last minute suit. He’s a teenager and I had no idea what his size is or style of suits to look at. Darryl was extremely patient and helpful! He was very knowledgeable and brought out multiple options, colors, patterns and was especially interested in making sure my son was comfortable which made the transaction so much better! Overall, only took approx 20 min to pick out suit, tie and dress shirt. Looks like the suit was made for him (it fit so well)! Helpful staff and great product! We’ll shop here again (he IS a growing teenager). Thanks Darryl!
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March 2023 by Joe Onorato
Good staff with very good did not have what I needed they pointed me to online where I found and bought a couple of new suits
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February 2023 by Heather Brooke-Ryan
This was my first time shopping in the store (1/15/23 @ 1pm) and I was impressed with the high quality of items and the amount of sales in progress around the store. However, the cashier helping us purchase our items was unprofessional. She seemed unhappy and disinterested in helping us. She was on her phone texting people while she was completing our order/transaction. She didn’t acknowledge us when we took our bags to leave. I was very surprised at her lack of professionalism for such a high quality store.
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October 2022 by Naomi Kroon
Not very impressed. I walked in and there were 3-4 employees sitting at a counter looking at their cell phones, talking like they were at a friends house. I heard to female employee say a cuss word. It took 1 of them 6 minutes before they offered to help me. I’m a bit disappointed in the service , especially when it relates to expensive clothing. I suggest too many employees on the clock, keep only the one that offered to assist me. Other 2 can go!
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August 2022 by Chris Cline
Daryl was today’s champion. I took my brother there to buy both of us suits for an upcoming special event, and Daryl exhibited patience, guidance, and expert knowledge. Purchasing custom suits - what I feared could be a long, drawn out experience - was so painless and effortless because of the level of commitment from Daryl (and all of the staff who pitched in to help). Having an in-house tailor took the “custom” feel to a new level, where both she and Daryl worked together to make sure all the elements of the outfit were perfectly complimentary. Would recommend the Princeton team in a heartbeat!
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February 2022 by Aldrin Phillips
Amazing Job done by Darell and the team at Jos A Bank. I was a tough fit to start with and Darell did everything thing he could to get me sorted and made me look a little better leaving than when I walked in. Kudos to the lovely lady ( Do apologize;about forgetting your name) and to Brian who helped me. Great job and no wonder why the store hasn't lost it's mark even with Covid. It's because of lovely employees like yourselves.Keep Strutting, Keep Working... Great Job... and no words are enough.
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January 2022 by Robin O'Callaghan
Brought a topcoat for my son. Fabulous coat and great value! Excellent service as well!
