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November 2023 by Thomas Vimalassery
Always very good service! Everyone is friendly and very respectful and always willing to help
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November 2023 by Kathleen Finn
Love KPS! They are friendly and honest and they stand behind their work. We have been going to them for years and are very happy with their service!!Services: Air & cabin filter replacement
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October 2023 by Roy L
My apologies for a long review.... but hopefully it will help other folks...2019 Porsche Cayenne, just coming off of warranty 40,000 miles coverage, so i was looking for a permanent shop (no longer going to dealership and giving my left arm and right leg for maint services)....I needed to change all four tires (just mount and install, tires bought on-line). Also change all four brakes and rotors....First shop, suprisingly didn't charge me a diagnostic fee but told me that front driver side strut is leaking (cost to replace is $3,300). Brakes and Rotors ($1,500) and they don't do tires... all the cost before taxes and fees... So obviously i needed to get second opinion...Second shop, charged me $240 for diagnostic and gave me a quote $3,500 for a brake and rotors and based on disgnostic report (very good one with videos and color pictures), NO issues with front driver side strut... Crazy, i'm not paying $3,500 for a brake and rotor job even if it is Porsche...Third shop, quoted me a $1,800 for brakes and rotors. Odd that over 100 reviews but ALL 5 stars and the shop (website) doesn't any info on licensed mechanic credential... seem odd...LASTLY, fourth shop was KPS PG. Quote was $2,100 for a brake and rotors... $280 for mouting n balancing all 4 tires...$140 for wheel alignment.... Interacted with Mark and Bob (both) seem honest and straight forward.... complimentary wash "detail" was a very plesant suprise (much better than dealership). I don't have negative things to say... very much a local shop. I will definitely be coming back for my 50k maint svc....
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August 2023 by Rich P
Excellent service - great communications, cars are ready when promised. Our cars are older (8, 12, and 21 years old) and I feel confident that we will drive them for many more years.Services: Transmission
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August 2023 by Carlos T.
I brought in a car to get my exhaust fixed. I called them to see if they fix my exhuast. They said they could I dropped it off and went home. 30 minutes called me back and said we don't do exhuast. when I asked nicely they won't Give me a real answer why. I told them I'm leaving a review so I did and they called/texted calling me a coward, a faggot, the n word. I see why people don't trust mechanics
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June 2023 by Christopher Herman
Excellent service. My wife had her Calipers and Rotors done last year and I had my Starter done recently. Everyone is very knowledgable and they have the best prices in the area. 10/10 would recommend KPS to anyone in need of vehicle maintenance.Service: General repairs & maintenance
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May 2023 by Matej Bajla
These guys are just excellent. If you need a car repair shop for European brands that you can trust, KPS, Prince, the garage is the right place to go through. the guys are reliable, and the quoted amount always matches the invoice amount, they always give me a call if they found something new. I serviced, and Audi A8, and Mercedes S class, Mercedes R wagon, no issues whatsoever. They usually can get parts next business day or the day after.
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April 2023 by James Barringer
A great shop. I have a 10-year old car - a Kia Soul, so a bit of an unusual make. The transmission was having serious trouble - from age and my own tendency to ride the clutch. KPS was fast - returning the car ahead of schedule and beating my own initial expecations. They were courteous throughout, and the cost to replace my transmission was far better than my expectation, especially given the location, so close to Princeton. I will definitely be coming back to this garage.Services: Transmission
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April 2023 by Chris DeCarlo
KPS was able to identify the problems and find a cost effective solution to a no start and having no AC. When the check engine light came on after the repair was complete, they made sure to identify the problem on their time with no cost to me! The owner is a knowlegeable and honest mechanic, which is rare to find these days!Services: A/C installation & repair
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April 2023 by Jeomar Alicea
I HIGHLY recommend KPS Garage. The owner is very professional and explains in detail what he is going to repair and it's very well priced. I will returning to this garage for any future repairs. GREAT COSTUMER SERVICE.
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April 2023 by Kay Cee
Professional and courteous service! What I like is that there are never any surprises. My first choice for any auto repairServices: Wheel alignment
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February 2023 by Stephen Manobianco
I called KPS this morning to see if they could fix a problem with a muffler. Rather than tell me that they didn't have the skills or expertise he went off on a tirade bashing the make of my car telling me he would never have this brand of car in his shop! I have no idea if these guys are good mechanics but with a bad attitude like this I can only imagine what would happen if you had a problem with their service. With that stay away!FOLLOW UP- Bad enough KPS acted out on my phone call but now he takes to social media to prove how unprofessional and rude he is. He just cannot admit they don't have the skills to do basic car repair. Great public relations move fighting and bashing customers on social media.UPDATE 2/20/2023 -The story continues - The owner of KPS called and left 2 messages on my voicemail telling me to take down my review, once again bashing my car brand, telling me he searched for me on social media "knows who I am and where I work" and if i didn't remove my review in 24 hours he was "going to war" and "I don't know who I was dealing with!" These veiled threats are very concerning and if the continue I may have to take additional measures beyond this review.
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February 2023 by Stephen M.
Called to ask if he could do a minor muffler repair and all he did was tell me how much he hated the brand of my car and would not allow it into his shop. Don't know if he is a good mechanic or not but with a nasty attitude like this I would not want him working on any car of mine. Stay away!
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January 2023 by David Myers
My car was in for maintenance and a battery replacement. The service at KPS was prompt and courteous, and the manager was knowledgeable and helpful. The work was done correctly and on time, and the shop did not try to sell me any unnecessary parts or services. They told me the exact measurements of my tire tread and brakes shoes. They also checked the alignment and found it spot on, not needing adjustment. I appreciate such honesty. The only problem was that, upon receiving the car back, my radio's anti-theft device had kicked in because the shop had allowed the power to be disconnected while they replaced the battery. The radio cannot be used without entering the anti-theft code. Because I keep the code at a different residence than the one I live in most of the time now, this was an inconvenience. To be fair, the shop offered to help with this difficulty, but they cannot do so without the code. I haven't had this problem before when other shops replaced my battery.Service: Battery
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November 2022 by Yasmin Mejri
we sent a promotional e-mail, as we do usually during black fridays and christmas to show our product, and we received as answer just insults, when we give always the chance to unsuscribe to our mailing list.boorish and rude, i hope they treat customers better than this.
