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March 2024 by madeline mullins
Exceptional service
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March 2024 by Catriona
Steve is fantastic. I have gone to him for my own glasses several times and today I took my mom. She needed special prism glasses and her optometrist priced her 2 sets of glasses at 1400 with insurance. Steve had helped me in the past so we went to him. Lenscrafters doesn't charge extra for prisms and by the time he was done it was 800 for 2 pairs of glasses. So pleased with him, his service, and his taste in glasses. 1000% recommend going to see Steve.
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March 2024 by frank garcia
They helped me and they took their time with me. Very busy but still helped me with my picky self.
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March 2024 by Cat Cat
The store stole my vintage frames I brought to have lenses put in. They claim they were “lost” what a joke someone just walked off with them because they were non prescription. They weren't’ even going to give me my money back until I asked for it and they did nothing for the reimbursement of the frame. I’m out a very collectible item. They say they are not responsible for frames you bring in so it’s just an invitation for someone to walk off with them. No recourse. I have been going there a while to get frames and lenses but they wont have my business again.I would like to add that after 6 months they gave me a free new frame from the store. It doesn’t replace my frame but it does help with being upset by my “missing” frame .
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February 2024 by Russ Barsky
Excellent customer service and expertise from Steve at LensCrafters, Princeton, NJ location!
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February 2024 by Misha Edara
I would like to express my sincere appreciation for the exceptional assistance provided by Steve and Mishant during our recent visit to Lenscrafters(Marketfair, Princeton location). Their professionalism and knowledge made our experience truly outstanding.Steve and Mishant demonstrated an impressive level of expertise in helping my husband and I choose the perfect pair of eyeglasses. They patiently listened to my preferences and offered valuable insights, ultimately guiding me towards a selection that perfectly suited my needs. Their attention to detail and genuine desire to ensure our satisfaction were truly commendable. They provided exceptional support in addressing some technical issues my husband encountered with his prescription lenses. They exemplify the highest standards of customer service.We have always loved LensCrafters for their friendly environment, everyone there is very approachable and they ensure that all of our questions were answered and any concerns were addressed.I will undoubtedly choose and recommend LensCrafters for my future optical needs
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February 2024 by Carlos Nunez
Steven is the type of help you need when you walk into this place unsure of anything!! This place is great, great staff. He helped us pick my 2 pairs and knew what I liked and color. Ben was able to bring me up to sleep with my new frames once they came in. This place is busy so come early hours.
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February 2024 by Laura Pekata
Lens came out of glasses and on super bowl Sunday, they popped in right away!! Nice people always!
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February 2024 by Ilse G. Pacheco
Mishan was very helpful! I always use this location for prescription glasses.
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February 2024 by Natalia Useche
Really good service. Helped a lot
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February 2024 by Renee Smith
I had the best experience with Leslie. She was extremely helpful and very patient. I would highly recommend her and Lenscrafters!
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February 2024 by sweetsramust
Wide range of Eyewear and the customer service is excellent!
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February 2024 by Bart Devolder
This is the second year in a row that Steven helped my daughter find the perfect glasses. He is patient and knowledgeable about all things eyewear. On top of all that Steven is an extremely pleasant person to talk to and I look forward to seeing him again next year.
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February 2024 by michelle pawelczak
Steve Gaskil was wonderful, so patience and knowledgeable. He knew exactly what frames would look better on me based on my face shape and he was right on point. Great experience overall!
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February 2024 by Mignon Baldi
The optician who “ helped “ me wasn’t very pleasant; she didn’t seem to care about what I was there for; she didn’t thank me for anything- I should have waited for someone else - the other employees seemed to be friendly towards their customers. Trust me- I would have left but didn’t want to run around looking for the glasses I needed. Did let manager know my feelings- wouldn’t recommend this specific location (Princeton MarketFair)
