-
September 2025 by Sil G
Our experience at this location was great. We came in with lots of questions and Aidan answered all of them. They switched the configurations at the store for us to experience exactly what we were looking for. We kept constant communication through the text messaging system they have throughout the whole process (shopping, buying, delivery). I had more questions which Randy answered through text and calls, she was very patient with me and even changed the quotes I had numerous times. Shipping was extremely fast. We bought on 8/2 and received 12 boxes on 8/6 with 1 more box coming on 8/8. Aidan and Randy made sure we received everything we needed to assemble our sactional and followed up after to ensure we were satisfied with our order. The assembly was a little tough eith putting covers on and the pieces not aligning with the shoes very easily (I do think we weren't doing it right) but the couch has been very comfortable. Overall, I appreciated the great customer service from the MarketFair team. If you're thinking about shopping for a Lovesac, I would recommend this location.
-
August 2025 by Katey Olivia Smyth
Overrated. The bean bags are awesome, otherwise- not worth the money.
-
August 2025 by A.L. Potter
Terrible experience. Oversold us 3 unneeded pieces with covers and wrong pillows.
-
January 2025 by Jay Neagle
I wanted to post a quick review to address the timeline transparency and communication with the Princeton location. I was hesitant to order due to all the comments about shipping issues. Most important to me was the communication throughout the process. I would get regular text updates (from a person, not a robot) that our peices were about to ship, and then that they were going to be delivered. I could easily text back and ask questions if needed. Communication was excellent. The couches shipped SO fast. We got one of the quick ship fabrics. We ordered on a Friday and we had all but two side pillows by Tuesday. The two side pillows came about 3 weeks later. Overall everything was excellent working with the Princeton location.
-
November 2024 by Addie Leno Perruque
“I had a fantastic experience! Aidan was incredibly helpful, guiding me through every step of choosing the perfect couch and explaining how to assemble it. He also walked me through the entire financial process, making everything so much easier. The advice was thorough, and his support throughout made a big difference. Exceptional customer service!”
-
March 2024 by Jennifer Petri
Our experience was excellent. Our customer service representative was Randy. She took her time explaining the entire system, showing us how it works and provided us options.
-
December 2023 by Greg Donlon
Great sales people
-
November 2023 by Aaron
Amazing experience! Great people, great store.
-
November 2023 by Blaise Santianni
Kofi is great sales associate
-
November 2023 by Nancy McKenna
Friendly! Accommodating! Quick Delivery!
-
September 2023 by sue t
Dom was very friendly and answered all of my questions. He even offered some great recommendations of things to consider that I hadn't thought of.
-
September 2023 by Cliff Hults
Friendly folks who are very knowledgeable and helpful.
-
May 2023 by Cam Howard
Staff is extremely friendly and helpful!
-
January 2023 by Joseph Chiavarone
Excellent service and very accommodating.Spent lots of time answering all our family’s questions anonymous a very friendly way.
-
January 2023 by Aggie Worthington
The staff was very friendly and knowledgeable. I began my purchase online but went to the store to see the fabric. I was so glad that I did as there were options available in store not available on line. Love our lovesac!!
