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January 2024 by George
I was a little sceptical at first. Because I am used to bringing my car to the dealer. Jim assured me. It would be ok and if anything happened, he would take care of it. I Left my car overnight and picked it. Very happy with the tyres and my car goes straight As an arrow.
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January 2024 by Leslie Banks
Very friendly. Good solid work. Very professional.
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December 2023 by Brianna Devine
They used to be fantastic, including staying open as they were supposed to close to replace a battery for me, but I stopped going to them after I noticed my car was leaking oil. I got it checked out at a local dealership, and was told that the oil pan was completely cracked and that it had likely happened when I got my oil changed the week previously at Mr. Tire. Thankfully, the dealership made a temporary repair that held up for over a year, but I'm still upset that I could've easily had that car for another 3-5 years if the oil pan wasn't so expensive to replace.
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August 2023 by Yanni Papadakis
Went there to change my tires using online special. They added a realignment that they made me pay. The reason for the realignment was a .... 0.02 degree deviation from spec. On top of that realignment added 1 more hour of waiting. Always say NO to every extra service they add. Those with a Costco membership go to Costco.
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May 2023 by Tim W.
Car was stalling occasionally and check engine light finally came on and scan showed 3 codes. Called Mr tire immediately and they said bring it in around noon. Turns out a bad engine solenoid was the culprit causing the engine to misfire. They replaced it and this cleared the codes and resolved stalling. The whole process took 24 hours and best part they handled the SilverRock claim. Very impressed with their professionalism and legit mechanics. Best shop in the area.
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May 2023 by Eric Steck - 2PSML-C
My Stabilitrak Service light and Check Engine light went off and I thought it was something I had to live with. This shop serviced me well and informed me with confidence that the issues causing the lights to go off were taken care of....they certainly were taken care of and even though my car is a 2009, it feels and drives like brand new. I could not get any better service from any other shop. We all need our cars and want them to last. This shop does everything you need to have done.
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May 2023 by John Burns Jr
Very accommodating. I came in off the street and asked if they could look at my AC which wasn’t working. They took it right away and fixed. Thanks
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May 2023 by Golden Child
Way to expansive. I rather Costco way better and way faster. Beside the rude person on the front desk.
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May 2023 by Kalyan Basu
I have been a customer for over 20 years and know the front desk personnel and trust them.I wouldn't take it to any other location unless I move.
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April 2023 by eileen Berk
Mr Tire is very professional and always go out of their way to accommodate me
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April 2023 by Ms. Blessed Child
Please, whatever you do, don't waste time. This is my second time there, which I dealt with racist and rude front desk people. Trust me, they don't care and will rube it in your face. This was my second experience with them, and it was not nice at all. My car needs were so simple, but it's the people I interacted with. Once, it was pouring cats and dog, and my taillights went out, and I was there about 30-40 minutes before they closed... something that could have taken simply 5-10 minutes, they told me no! The weather was nasty, and I could have gotten into an accident or something thanks to the rejection ?
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April 2023 by Gabriel Molina
I had such a bad customer service experience there never returning againWhich is a shame since the rest of the crew is really good but that lady upfront she is horrible to work with never again
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April 2023 by Ms. Bless
Please, whatever you do, don't waste time. This is my second time there, which I dealt with racist and rude front desk people. Trust me, they don't care and will rube it in your face. This was my second experience with them, and it was not nice at all. My car needs were so simple, but it's the people I interacted with. Once, it was pouring cats and dog, and my taillights went out, and I was there about 30-40 minutes before they closed... something that could have taken simply 5-10 minutes, they told me no! The weather was nasty, and I could have gotten into an accident or something thanks to the rejection ?
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April 2023 by Barbara Burke
Staff here are excellent. They pointed out rebates that saved me a nice amount. I find them to be very trustworthy.
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January 2023 by Sophie Zhang
I had a terrifying experience here and I’m certainly never going back. I got two tires changed and two days later somebody stopped me on the highway telling me that I have a flat tyre, it was extremely dangerous for me to keep on driving. So I went back to the store to ask them about it, and I received no apology and no gesture of sincerity, i was left with “we’ll look at it”. When I went to pick up the car, they told me there was no problem with it and gave me no explanation, and they rejected my request for a new tire in extremely harsh manner. I cried that night because my English is not good and their attitude was so unkind. Another two days later, my car showed a warning about the tire and so I inquired them again. Once again I was met with impertinent attitude and impatience and the issue was not resolved. I felt very uneasy about it so I went to the brand dealer instead and was noticed that the tires are damaged and cannot be used no longer. I got no refund and no apology. I genuinely advice everyone not to come here, they are very irresponsible in my experience.
