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February 2024 by Brady Root
Raj is the best. So reliable, honest, helpful and effecient!
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February 2024 by Sharon
As always, excellent customer service. Raj is always so friendly, helpful and professional.
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February 2024 by Bob Hittelman
Great service and quick, but if you do get tires make sure they check the PSI before leaving
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February 2024 by Lele
Ordered my tires on a Sunday, received them the next day, had them installed and was on my way!
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February 2024 by Alexandria Pearson
Service was great came in for a new battery. From the front desk to the back were all very helpful.
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February 2024 by Eric Benisch
Had four tires installed and an alignment performed on my 2015 Chevy Silerado 1500. Service was done in a timely fashion and a professional manner!
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February 2024 by Curtis Brown
I visited a this shop after calling; took my 2018 Hyundai in for a spark plug change. Price quoted was well within the range of other other places. I was told it would take 1hr. ... and that's exactly what it took. Management was knowledgeable, professional and friendly. WOULD I TAKE MY CAR THERE FOR FUTURE SERVICE ...YOU BET !
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February 2024 by Ashish Kamal
Chris was very polite and understanding. The tech working my vehicle was equally talented. They both took good care of us; me and my vehicle. Happy!!
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January 2024 by Nick Christie
Greeted by Chris. Needed a new battery and filters. These guys couldn't be more professional.
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January 2024 by Elizabeth Reasoner
Came in during an Ice/snow storm was assisted with new tires and windshield wippers. Was in and out. Great service
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December 2023 by James Incho Jung
loved Pepboys retailer shop but now it is closed and open for repair and tire shop only. They provide a free air service and it has been very good until this week when the air hose has tear and can't pump the air into the tire. I taped it with the electric tape but it still leaks the air and the air does not refill. I reported it to the mechanic and they knew the issues but do not take an action to fix the air leak... Appreciate the shop's effort to give a free air fill but the customer who uses the air pump, PLS USE IT GENTLY AND PUT IT BACK ON THE HANGER SO THAT EVERYONE CAN ENJOY THE FREE AIR.
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November 2023 by Chris Doukas
I went to Pep Boys Rt 1 West Windsor/Princeton for a standard oil change last week, and I did not request tire rotation or any tire work. I was given a free tire inspection report with photographs sent to me via email and text from Pep Boys. After two days of driving my car, a loud thumping noise came from rear right tire. I pulled over to check and 3 of my lug nuts were missing. The tire was being held in by 2 nuts only and lock nut was also gone. This is Totally ridiculous and dangerous! I had my child in the car and if I didn't pull over immediately to check the tire, the wheel could have fallen off of my car and hit and killed a pedestrian, hurt or kill us, and probably damage property in its direct path. Pep Boy denies this happened while I brough my car there for an oil change, but obviously, they did handle my tires as they gave me a Tire Inspection Report!!!!How can you complete a tire inspection report and not feel if the wheel is loose, or if the tires wobble while the car is up the air? This wasn't the case, regardless, as my tire was fine before I even brought my car there for service.After receiving a reply from Pep Boys (Below) from this original review, I was called and told to return to store to speak with the manager. However, the manager was rude, defensive, and untruthful. I was told that they did not touch my tires and when I questioned this, the manager became louder and defensive.He then claimed that if I didn't believe him, I could watch the live-recorded footage from the service date. Upon agreeing to see the footage, he walked me to a computer screen area and suddenly couldn't 'find it anymore.' I simply wanted replacement nuts for my tire ($5 - $10 bucks from Advanced Auto/Amazon), but was met with more displeasure and obvious dishonesty, as the manager failed to provide any video feed.DO NOT TAKE YOUR CARS HERE FOR SERVICE, THE 15% DISCOUNT YOU ARE GETTING IS NOT WORTH YOUR LIFE!! PAY THE EXTRA 20$ ELSWHERE AND KNOW YOU WILL AT LEAST BE SAFE AND NOT RIDICULED FOR BRINGING THIS TO THIER ATTENTION.-5 RATING!!
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November 2023 by Kevin Killen
I had a really great experience at this Pep Boys location. Everyone was very professional and took their time to explain all the work that was being done. All work was completed in a timely manner, and I had my vehicle back the next day!
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November 2023 by K.S Sundaram
I went to pepboys for a lock problem in my car. They fixed it very quickly and the charges are very reasonable. I will highly recommend this place for quick service.
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October 2023 by Keith Harris
Needed an emergency repair unfortunately in a Hertz rental car. Even though they were about to close they got me in and took care of the problem so I wouldn't have to worry about being stranded and late for an early flight home. Thanks P-Boys.
