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October 2025 by Devin Harrington
The locker facility itself is good and the protocol is straightforward. Very well kept and the system is organized. However, the customer service is lacking. They are impossible to reach by phone and seem to take extra long lunch breaks. When I went in person, the associate there was incredibly slow, not knowing how to use the scanner, and talked my ear off, explaining every single thing that I did not need to know. However, it got the job done.
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August 2024 by Wendy Ludlum
Staff fantastic. Facility less so. Terrible odor from moth balls permeates everything. Toxic and horrid smell. I had to move. Terribly time consuming to have to leave items out for weeks.
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July 2024 by Barbara Close
Safest, cleanest and friendliest option in Princeton, Hillsborough, Belle Mead, Skillman and Rocky Hill.
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June 2024 by Anne Barrett Russell
I had my items sitting in a non climate controlled unit for over 10 years and everything is in very good shape despite my neglect. The overall cost was fairly reasonable, though increases did happen. All very easy to mange online.
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June 2024 by Jill Zenker
All the CSR folks who helped us on the phone were great .. Small issues were handled instantly
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April 2024 by Julie Rauch
The rental process was efficient. The storage unit was clean.
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April 2024 by jodilandis
The staff was super helpful and friendly and they clearly explained the lease agreement to me. The unit was clean and surroundings were safe. It was easy to access my unit and operate the door and entry gate with my own personal code. I recommend Princeton Self Storage.
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February 2024 by Edward von der Schmidt III
Employees informed, polite, listen well, helpful, accommodating
Are not bothered by asking a question, the same question again.
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February 2024 by Michael Traister
The people are very nice the storage is clean and the price is just right
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February 2024 by Silin Gu
Storage was in good quality and manager at storage was very friendly and helpful with all the details and my inquiries
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December 2023 by Hamza El-Asaad
I thought the process of renting online was very simple and streamlined. Also, the staff on site were very friendly and helpful!
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December 2023 by Tilo Pinkert
Your local manager has been extremely helpful, very friendly and super supportive.
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December 2023 by Andrew Flood
Very good customer service when needed and the facility is very well maintained.
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December 2023 by Charles Busuttil
Ripoff
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November 2023 by Andrea Jacome
Jim is amazing!! The process was seamless and easy! Highly recommend!!!
